Artist Services Assistant

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On Call New York, NY, US

6 days ago Requisition

Department: Programming

Role Overview: Reporting to the Programming Manager and working in partnership with Company Managers and Line Producers, this position has a strong focus on hospitality and artist services in support of the Lincoln Center Presents season. The Artist Services Assistant’s primary responsibility is to support the well-being of artists, upholding Lincoln Center’s artist services standards while building a welcoming, equitable, and inclusive backstage culture.

Artist Services Assistants are hired as on call Lincoln Center employees and are assigned to individual projects. Work is generally flexible and project-based, and can range from one-day engagements to extended support with hours distributed across the advance period leading up to a performance.

What you’ll get to do here:

• Work closely with Company Managers and Line Producers in managing and facilitating communication with artists for performances, rehearsals, and other events related to the production
• Serve as artist liaison for off-stage support.
• Arrange artists’ hospitality according to Lincoln Center’s standards and/or the contracted needs of the artists
• Book flights, hotels, airport transfers, and local transportation when applicable
• Organize meals and beverages for rehearsals and performances
• Meet and greet artists and company members on day of arrival
• Create, update, and distribute artist welcome packets, backstage passes, and on-site resources (i.e DOS, schedules, menu books) to the visiting artists
• Keep track of expenses and work with team in credit cards reconciliation
• Support Company Managers and Line Producers in troubleshooting any day-of needs including running errands, equipment pick-ups, etc
• Manage and update supplies inventory in coordination with Programming Manager
• Coordinate and manage list of guest names for complimentary and VIP performance tickets for artists and staff
• Manage teams of fellow Assistants and Interns on performance calls as necessary
• Represent Lincoln Center onsite as a welcoming face of the Programming Department

Qualifications:

• 2- 4 years of professional Artist Services, Producing, Company Management, or Stage Management experience in touring or event production, with a keen interest in working with artists.
• Strong work ethic and dedication to thorough communication; excelling at keeping everyone in the loop
• Ability to thrive in a fast-paced, results-driven department/organization
• Solid computer and organizational skills; familiarity with Microsoft Suite and/or  ideal
• Demonstrated leadership skills and the ability to self-direct.
• Ability to bring a flexible team-oriented approach and transition between leading and support roles based on the needs of the production.
• A passion for the performing arts and equitable work practices.
• Bilingual competency in Spanish, Mandarin, Cantonese, French, or Korean heavily favored.
• Background in Contemporary Dance not required but a plus
• A sense of humor!

Schedule & Availability

• This is an on-call, project-based position with hours varying based on artist engagements, rehearsals, performances, and special events.
• Assignments may range from single-day engagements to projects spanning several weeks.
• Members of the Artist Services Assistant roster will be contacted as opportunities become available and invited to indicate their availability for upcoming shifts.
• Shifts are generally assigned based on project needs, relevant experience, and availability, with opportunities offered on a first-respond, first-available basis.
• Evening, weekend, and…