Program Manager - VIP

Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods;

collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sports book and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes;

and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.

Launched in 2021, Fanatics Betting and Gaming is the online and retail sports betting subsidiary of Fanatics, a global digital sports platform. The Fanatics Sports book is available to 95% of the addressable online sports bettor market in the U.S. Fanatics Casino is currently available online in Michigan, New Jersey, Pennsylvania and West Virginia. Fanatics Betting and Gaming operates twenty-two retail sports betting locations, including the only sports book inside an NFL stadium at Northwest Stadium.

Fanatics Betting and Gaming is headquartered in New York with offices in Denver, Leeds and Dublin.

Fanatics is hiring a Program Manager to join the VIP Strategy & Operations team. This role will help bring greater structure, clarity and consistency to a fast-moving business as it continues to scale.

Your job is to turn priorities into action and make sure important work moves forward. You will independently run programs, establish practical operating mechanisms, drive team cadences, improve how work gets done, and provide clear visibility into progress, risks and decisions.

This role requires someone who is exceptionally organized and able to manage multiple priorities, work streams, dependencies and stakeholders without losing sight of the details or the broader objective. You will be expected to anticipate what is needed, identify gaps early and maintain clear ownership and follow-through across the team.

You will also use data and AI tools such as Claude to simplify workflows, create agents to automate recurring work and make the team more effective.

The right person has a proven track record of bringing structure to fast-moving priorities, driving complex programs to completion, and building practical operating mechanisms while knowing when process adds value versus when it creates unnecessary friction.

• Own cross-functional projects from definition through execution, including scope, milestones, owners, timelines and outcomes.
• Identify business needs that require focused project ownership and build a clear plan to address them.
• Break ambiguous priorities into clear work streams, decisions and action items.
• Manage multiple work streams, dependencies and stakeholders while keeping priorities and timelines clear.
• Drive owners against commitments and follow through until actions are completed.
• Surface risks, dependencies and missed deadlines early and drive resolution.
• Step into high-priority, unstructured projects as business needs emerge and independently move them forward.
• Identify opportunities…