Audience Coordinator

• Business Segment:
  Universal Television Entertainment
• Compensation: USD 17 - USD 20 - hourly

NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service.

We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, Dream Works Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood.

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Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.

The Tonight Show is seeking an Audience Coordinator to work with all day-to-day operations as outlined below. This is a Run of Show position that will support the Production with a variety of administrative and functional responsibilities not limited to the following:

Responsibilities:

• Coordinate all show ticketing and audience recruiting strategies to ensure that The Tonight Show studio seats are filled on a year-round basis.
• Forecast seasonal audience needs and manage cost effective ticket distribution through sources including: show website, traditional mail, NBC Guest Relations, and paid third party audience recruiters.
• Coordinate The Tonight Show assigned Page staff both in-studio and during ticket office operations.
• Coordinate all necessary Page training regarding show ticketing policies, instructions and in-studio audience loading procedures.
• Maintain ticket inventory and arrange for all ticket printing.
• Coordinate with show producers and Guest Relations Director, any group bookings including special audiences.
• Assist with transportation arrangements and other related logistics.
• Coordinate all The Tonight Show VIP/client ticket arrangements.
• With approval of Director, Guest Relations, coordinate requests with any senior management and implement special arrangements as needed.
• Assist NBC Universal Marketing and Sales, Talent Relations, Government Relations and Affiliate Relations with internal show ticketing requests.
• Liaison to Producers with regards to audience guests and any special VIP needs.
• Interface with The Tonight Show Stage Managers, Director and other staff as needed with regard to the coordination of any show content or segments that requires audience participation and other related logistics.
• Ensure all Pages are properly trained and aware of all safety procedures and practices as well as managing any visitor requests for accommodation under the Americans with Disabilities Act. (A.D.A.)
• Monitor all physical studio audience facilities regarding any present hazards that could result in the risk of injury to audience members.
• Respond to and resolve any The Tonight Show visitor complaints.

• Minimum 2 years of television production…