Front Desk Attendant

Project Renewal is a leading non-profit organization with the mission of building supportive communities where people achieve dignity and independence, renewing their lives with health, homes, and jobs. Our comprehensive and integrated 24/7 programs are designed to offer the holistic care our clients need. With a staff of 950+ and an annual budget of $140 million, Project Renewal is one of the larger social service nonprofits in New York City.

Salary: $20.079/hour

The Front Desk Attendance  primarily serves as the service's first point of contact, welcoming individuals and ensuring the well-being of residents. It is essential to maintain building and external engagement processes to support the wellbeing of residents.

The essential duties of Front Desk Attendance  include but are not limited to the following activities:

• Monitors and secures transmissions to the building, including documenting building entrances/exits and other relevant events
• Answers and directs telephone calls
• Receives mail and other deliveries
• Assists in documentation and responses to fire-related and other alerts
• Communicates regularly with clinical and on-call staff regarding resident, and building issues
• Provides facility coverage in instances of absence
• Assists with demolition monitoring
• Other duties as assigned by Program Director and Front Desk Supervisor

• High School Diploma or equivalent
• Experience working with individuals with mental health diagnosis preferred

Project Renewal is an equal opportunity employer. Its long-standing policy has been to embrace the equality of opportunity for all employees and applicants without regard to actual or perceived race, color, national origin, alienage or citizenship status, religion or creed, gender (see separately issued Gender Discrimination policy for more detail), physical or mental disability, age (18 and over), military status, arrest record, marital status, domestic partnership status, genetic information or predisposing genetic characteristic, sexual orientation, status as a victim or witness of domestic violence, sex offenses or stalking, unemployment status or any other basis protected by applicable federal, state and local laws.