Manager, Operations - Fanatics Events

Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods;

collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sports book and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes;

and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.

Fanatics is a global leader in licensed sports merchandise, collectibles, and fan experiences. Our newest platform, Fanatics Events, creates large-scale consumer festivals and live experiences that bring fans, athletes, and partners together.

Our flagship productions include:

• Fanatics Fest – A first-of-its-kind multi-day fan festival hosted at the world-class Javits Center, combining sports, collectibles, athlete appearances, and immersive activations.
• WWE World – A multi-day consumer event produced in partnership with WWE, bringing fans closer to superstars, storylines, and experiences during major tentpole weekends.

The Operations Manager, Signage & Partner Experience owns the signage program and meeting room operations across Fanatics Fest, WWE World, and other flagship Fanatics Events productions, and serves as the key operational partner to the Fulfillment and Exhibitor Customer Success teams. This person ensures sponsor and partner deliverables are executed accurately and on time, and that exhibitors and internal teams have what they need to succeed onsite.

The ideal candidate is highly organized, detail obsessed, and energized by juggling multiple work streams s role requires travel and onsite presence for load-in, show days, and load-out, including nights and weekends as needed.

• Own the end-to-end signage program across all events, including design coordination with marketing, ordering, production tracking, and onsite placement.
• Maintain signage inventory, specs, and placement maps; manage relationships with print and install vendors.

• Manage all meeting room space across the event footprint, including scheduling, AV/furniture setup requirements, and day-of coordination for internal, partner, and talent use.
• Partner with the Fulfillment team to translate sold sponsorship packages and partner requirements into actionable work orders and onsite execution plans.
• Serve as the operational point of contact ensuring partner deliverables are fulfilled accurately and on time.

• Partner with the Exhibitor Customer Success team to support exhibitor needs from contracting through onsite execution.
• Help resolve exhibitor issues in real time, ensuring a high-quality onsite experience.

• Act as the connective tissue between Operations, Fulfillment, Marketing, and Exhibitor Customer Success, flagging gaps and proposing process improvements.
• Maintain detailed trackers and…