Vice President Loan Operations

We’re representing a multinational commercial bank seeking a VP, Loan Operations to own end-to-end lifecycle execution for a diversified book of bilateral and syndicated loans across C&I, CRE, leveraged finance, and sponsor portfolios. This leader will tighten controls, raise STP, and modernize processes while partnering with front office, credit, treasury, and risk to deliver a clean, fast, audit-proof operation.

• Run the shop: Lead daily loan servicing, booking, closings/fundings, rate sets, resets, rollovers, paydowns, fees, amortization, and end-of-day reconciliations.

• Syndicated agency & participant flows: Oversee notices, waterfall distributions, LSTA mechanics, secondary trade settlements, and compliance with credit agreements.

• Documentation & controls: Ensure perfection of collateral, UCCs, covenants, guarantees, KYC, and conditions precedent/subsequent; maintain SOX-ready process evidence.

• Platform ownership: Direct system configuration and control design across Loan IQ/ACBS/WSO or equivalent; steward reference data, product hierarchies, and rate indices (SOFR, base, primes).

• Risk & compliance: Maintain strong first-line controls aligned to OCC/FDIC
  , LSTA standards, OFAC/AML screening, and internal policy; drive issue remediation and MRAs to closure.

• Change & automation: Deliver workflow redesign, straight-through processing, RPA/API integrations, and digitized notices; build KPIs, SLAs, and aged-break dashboards.

• Stakeholder leadership: Partner with RMs, underwriting, credit admin, treasury, finance, legal, and audit; act as escalation point for high-value or time-critical events.

• People leadership: Manage, mentor, and upskill a high-performing team; set coverage model, QC routines, and capacity planning.

• Quality & reconciliation: Own break management across GL, nostro, custody, and position records; reduce aged breaks and exception queues.

• Lifecycle change events: Coordinate waivers, amendments, restructurings, extensions, and fee events; ensure precise reflection in systems and client communications.

• 8–12+ years in commercial loan operations within a bank or administrator; deep hands-on experience across bilateral and syndicated products.

• Expert knowledge of credit agreements, LSTA standards, agency mechanics, covenants, collateral, and fee/interest calculations.

• Strong platform experience with Loan IQ (preferred) or ACBS/WSO
  , plus advanced Excel; SQL/Python a plus.

• Proven record designing controls, KPIs/SLAs, and closing audit and regulatory findings.

• Demonstrated leadership of teams and change programs, including process optimization and automation initiatives.

• Crisp communication, stakeholder management, and escalation judgment under tight timelines.

• Exposure to leveraged loans, CRE construction draws, asset-based lending, trade finance
  , or cross-border bookings.

• Familiarity with RPA/API
  , workflow tools, and report automation; experience migrating from LIBOR to SOFR
  .

• Background interfacing with treasury/liquidity, finance/GL, and credit risk for limit and RWA impacts.

• Lead a visible, revenue-critical function with direct impact on client experience, capital velocity, and control strength
  .

• Modernize a high-volume operation with executive sponsorship for automation and data quality.

• Global platform, complex deal flow, and a team that actually wants better tools, not more spreadsheets.