ISG Management - Financial Crimes Change Management

FCR Associate Change Management Company Profile

Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services. The Firm’s employees serve clients worldwide including corporations, governments, and individuals from more than 1,200 offices in 43 countries.

As a market leader, the talent and passion of our people is critical to our success. Together, we share a common set of values rooted in integrity, excellence, and strong team ethics. Morgan Stanley can provide a superior foundation for building a professional career – a place for people to learn, to achieve and grow. A philosophy that balances personal lifestyles, perspectives and needs is an important part of our culture.

The ISG Financial Crimes Risk ("FCR") Team is embedded within the Firm’s Institutional Securities Group ("ISG") business line. It is responsible for identifying, assessing, and escalating potential money laundering and reputational risk issues associated with higher risk client types. The FCRCO Team is considered the first line of defense and supports the onboarding and enhanced due diligence processes for Morgan Stanley.

The Change Management Associate will support transformation initiatives within our Financial Crimes division, ensuring successful integration of new processes, systems, and controls. The ideal candidate will have experience working in regulated environments, have working knowledge of KYC policy, and be adept at bridging the gap between business requirements and technology implementation. This role requires close collaboration with stakeholders across Business Units, Operations (CORDS), Technology, and Global Financial Crimes ("GFC", Second Line of Defense) teams to ensure the successful deployment of solutions that mitigate financial crimes risks, such as Anti‑Money Laundering (AML) and Know Your Customer (KYC).

Role will require in office attendance 4 days/week.

• Project manage Financial Crimes Risk (FCR)-led initiatives, supporting strategic direction and executive-level communication.
• Drive stakeholder engagement by coordinating meetings to discuss, refine, and align on implementation approaches for change initiatives.
• Liaise with CORDS to plan and execute approved change initiatives.

• Collaborate with FCR Advisory and CORDS globally to identify 1
  
  LoD priorities for KYC policy changes.
• Prepare business cases and supporting documentation to position ISG change initiatives within the enterprise prioritization process.

• Monitor implementation progress of KYC policy changes, ensuring timely updates and adherence to deadlines.
• Support change management governance forums with oversight of key Financial Crimes Risk change initiatives for ISG.

• Maintain and update the FCR Change Management procedure to ensure compliance and consistency.
• Partner with FCR’s Policy, Procedure, and Training function to roll out approved change initiatives effectively.

• 3+ years of experience in change management, preferably within financial services, with significant experience in technology-driven initiatives.
• Bachelor's degree or equivalent

• Working knowledge of financial crime compliance (AML, KYC) and regulatory requirements.
• Proven ability to translate business requirements into system changes, partnering effectively with technology teams to deliver successful implementations.
• Excellent communication and leadership skills to drive stakeholder engagement and process improvements.
• Exceptional problem-solving abilities and a proactive approach to challenges.
• Ability to adapt to a rapidly evolving regulatory environment.
• Advanced knowledge of Microsoft Office tools (Word, PowerPoint, Excel, SharePoint)

• Take initiative, analyze, summarize, and communicate effectively
• Investigate, identify issues, impacts and trends to propose comprehensive solutions
• Multitask effectively and action matters promptly
• Work independently and in a team…