Trust Accounting Analyst

1140 Avenue of the Americas 8th Floor, New York, NY 10036

Location: Hybrid, New York, NY or Jersey City, NJ offices

Come join our team! EPIC Insurance Brokers & Consultants is a fast-growing firm in the insurance industry, driven by capable, committed people who share our values. Headquartered in San Francisco and founded in 2007, we have over 3,000 employees nationwide with locations across the U.S. Our core values are:
Owner mindset, Inspire trust, Think big, and Drive results.

If these values align with what you’re looking for in your next career, consider joining our amazing team!

This position requires strong analytical, written and verbal skills to successfully complete tasks and lend support to colleagues. Your pro-active nature, attention to detail, quality and proven organizational skills will support juggling multiple priorities in a fast-paced environment. You are committed to accuracy, excellent customer service, professionalism and going the extra mile.

• Insurance Payables/Premium Receivables: process timely premium payments to insurance carriers (via checks, ACH, Wire or online) to avoid notices of cancellation.
• Initiate Electronic Payments (ACH or Wire Transfers) to carriers through our banking partner.
• Research and resolve payable discrepancies with branch offices and/or insurance carriers.
• Research and respond to a high volume of inquiries (email & phone) timely and appropriately.
• Follow up for carrier invoices or statements through necessary channels.
• Apply or resolve return premium payments from insurance carriers.
• Depositing funds to bank; posting/allocating cash to client in agency management system.
• Collaborate with third party administrators, such as Re Source Pro /Patra, on integrated workflows.
• Perform client account reconciliations as needed; process client refunds or pass-through payments.
• Generate Accounts Receivable aging reports and distribute accordingly.
• Work with Account Managers, Brokers, and Clients to collect premiums due; act as a backup for other Trust Accounting team members.
• File documents into our electronic filing system timely and accurately.
• Other duties and projects as assigned.
• Resolution of billing discrepancies: coordinate with Account Executives to resolve billing discrepancies; provide payment history to Account Executives as requested; refer problems/obstacles to Manager at huddle or immediately if urgent.
• Resolution of bank reconciliation items: coordinate with Manager & Finance to resolve bank reconciliation items.
• Follow established workflow on NOC and Advanced Items: communicate with the AE and track items pending NOC; refer problems/obstacles to Manager at huddle or sooner if urgent.
• Participate in morning huddle: provide updates on pending items; introduce any new issues; share responsibility of dedicated AP team email address.
• Request new ACH/Wire templates for new carriers and as carrier information changes.
• Work toward achieving team and individual goals.
• Additional projects/tasks as provided by dept manager.

• Set priorities and manage workflow for self and support team to ensure all goals are met.
• Interact with others effectively using clear communication, cooperating purposefully and providing information to achieve business, profitability and retention goals.
• Stay informed regarding industry information.
• Project a professional image in action and appearance.

• Ability to partner with others to deliver on objectives.
• Strong knowledge of Microsoft Office; advanced Excel skills (VLookups, macros, Pivot Tables are a plus).
• Strong attention to detail, multi-tasking, prioritization and time management.
• Ability to work effectively with and without direct supervision.
• Strong interpersonal communication skills, both written and verbal.
• Must be able to commute to Jersey City, NY office (currently still remote).

• College degree required. Associates or Bachelors. Degree in Accounting or Finance preferred.
• Minimal three years accounting experience. Insurance accounting experience strongly preferred.
• Experience with AMS systems such as Sagitta, Image Right, AMS 360 a plus.

The national average salary for this role is $70,000 - $75,000 in base pay, exclusive of bonuses or benefits. The base pay offered will be determined based on experience, skills, training, certifications and education, while also considering internal equity and market data.

EPIC has over 60 offices and 3,000 employees nationwide and is growing. We offer:

• Generous Paid Time Off: 22 PTO days for salaried employees, 12 company-observed holidays, etc.
• Generous leave options: paid parental leave, pregnancy disability and bonding leave, organ donor leave.
• Employee referral bonus program of $1,500 per hired referral.
• Employee recognition programs, ERGs (Women’s Coalition, EPIC Veterans Group), and other recognition awards.
• Benefits include 401(k) matching,…