Quality Assurance Analyst

Position: Quality Assurance Analyst I
Location: New York

Quality Assurance Analyst I page is loaded## Quality Assurance Analyst Iremote type:
Hybrid Position locations:
Getzville, NYtime type:
Full time posted on:
Posted Todayjob requisition :
R82588#
** Overview:
** Monitors and/or completes audits of activities of a more basic nature within an assigned area of the Bank to ensure adherence to internal policies, processes and external regulations.  Communicates findings to appropriate parties to mitigate recurring issues of the same nature.  ##
*
* Primary Responsibilities:

*** Monitor and/or complete audits of activities of a more basic nature within an assigned area of the Bank to ensure adherence to established internal policies and processes and external regulations.
* Identify issues of non-compliance and communicate to appropriate parties as well as the individual employee as warranted to prevent future recurrence.
* Maintain records of discovered deficiencies to support reporting and trend analyses of activities.
* Develop and maintain a current knowledge of the policies, processes and regulations affecting monitoring and/or auditing activities to ensure validity of analyses and findings.
* Identify potential areas for process or procedural improvements.
* Participate in more complex monitoring and/or audit of activities as requested.
* Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite.  Identify risk-related issues needing escalation to management.
* Promote an environment that supports belonging and reflects the M&T Bank brand.
* Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
* Complete other related duties as assigned.##
** Scope of Responsibilities:
** This role monitors and/or completes audits of activities of a more basic nature, often focusing on call monitoring.## ##
** Supervisory/Managerial Responsibilities:**##
** Education and Experience

Required:

** Associates' degree and a minimum of 1 years' work experience in the area supported, or in lieu of a degree a combined minimum of 3 years' higher education and/or work experience, including a minimum of 1 years' work experience in the area supported

Proven analytical skills

Proven verbal and written communication skills

Prior experience with pertinent spreadsheet, word processing, database and presentation software

Detail-oriented## ##
** Education and

Experience Preferred:
** Bachelor's degree

Prior experience providing written or verbal feedback## ##
*
* Physical Requirements:

**** N/A
** M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $20.55 - $34.25 Hourly (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.#
** Location
* * Getzville, New York, United States of America Great companies have an enduring sense of purpose. At M&T, our purpose is a simple one:
** make a difference in people’s lives and uplift the communities we serve**. M&T Bank Corporation is a financial holding company headquartered in Buffalo, New York. M&T’s affiliates offer advice, guidance, expertise and solutions across the entire financial spectrum, combining M&T Bank’s traditional banking services with the wealth management and institutional capabilities offered by Wilmington Trust. M&T Bank has a network of over 1,000 branches and 2,200 ATMs that span 12 states from Maine to Virginia and Washington, D.C. For more than 165 years, M&T has strived to take an active role in our communities and build long-lasting relationships with our customers.

We are a bank for communities—combining the capabilities of a large bank with the care of a locally focused institution.
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