Senior Manager - Global Services Revenue Operations

(Senior) Manager - Global Services Revenue Operations

Veeva Systems is a mission‑driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. With $2B in revenue, we’re one of the fastest‑growing SaaS companies in history.

As a people‑first leader with strong systems intuition and high learning agility, you will own and evolve services revenue operations for our professional services and business consulting practices. You’ll lead a talented team, partner closely with leaders across the business, and shape scalable, automated processes that support Veeva’s continued growth.

What You’ll Do

• Own global services revenue operations, spanning the end‑to‑end order‑to‑cash lifecycle—from contract and order review through invoicing and revenue support.
• Lead, coach, and develop a high‑performing team of 4+ revenue analysts.
• Serve as a trusted advisor to Veeva’s 1,500+ person services organizations.
• Oversee month‑end close activities, including Statement of Work reviews, invoice creation, and validation of data accuracy and completeness.
• Drive process excellence through documentation, standardization, and thoughtful change management as the business scales.
• Identify and implement automation solutions (e.g., Alteryx, Sigma, Gemini) to reduce manual effort and improve accuracy.
• Partner cross‑functionally with Finance, Accounting, Systems, and Services leadership to support growth initiatives and system evolution.
• Support quarterly reviews and annual audits with external auditors and internal stakeholders.

Requirements

• Bachelor’s degree in accounting, finance, or a related field.
• 7+ years of experience in revenue operations, accounting, finance, or a related operational role.
• 2+ years of people‑management experience, with the ability to develop and motivate teams.
• Strong learning agility and systems‑savvy mindset, including experience with system implementations or process transformations.
• Highly organized, attentive to detail, and able to operate in ambiguity.
• Proactive, solutions‑oriented problem solver who follows through and drives outcomes.
• Collaborative communicator and effective cross‑functional partner.

Nice to Have

• Revenue accounting experience.
• Experience at a publicly traded SaaS company.
• Experience driving automations or operational transformation initiatives.
• Medical, dental, vision, and basic life insurance.
• Flexible PTO and company‑paid holidays.
• 1% charitable giving program.

Compensation

• Base pay: $100,000 - $160,000.
• Salary range listed to comply with local regulations. Actual salaries may vary within or outside the range based on experience and location.
• Eligible for variable bonus and/or stock bonus.

We are an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at ta

Work Anywhere is an option across all locations and departments. Employees are expected to be available during core hours, but can choose to work remotely or from an office as they best meet their needs.