VP, Card Services

Community Federal Savings Bank (CFSB), located in New York City, is seeking a Vice President to support its Card Services business. The Vice President will be responsible for oversight of delegated staff and communicating with clients and payment networks. This is a role for an experienced and accomplished individual with a track record in prepaid and debit card operations.

• Manage Card operations team, including interacting with and managing prepaid and debit card program implementation managers.
• Supervise assigned leads of all implementations of new Visa and Master Card Card Issuing programs from BIN requests to program launch.
• Manage multiple concurrent projects and adapt as necessary in an innovative, deadline driven and dynamic environment.
• Collaborate with IT, Legal, Compliance, Finance and Operations as needed.
• Interact with multiple stakeholders (vendors, card processors, payment networks) to drive projects to completion.
• Assist with the preparation of materials for internal and external audits.
• Become the first escalation point for all direct‑fintech client relationships.
• Assist with contract negotiation such as Master Service agreements, Letter of Intents and Tri‑party processing agreements.
• Partner with Legal, Risk, Compliance to cater to clients of varying complexity, across jurisdictions and business models.
• Build strong relationships with networks and processors, fostering cooperation and support.
• Provide training plan and guidance to new and existing Card operation team.
• Develop and implement procedures and workflows related to Card operations.
• Become key point of contact for Risk, Compliance and Finance team for existing and pipeline clients.
• Other duties as assigned.

• Prior prepaid or debit card program implementation experience at a bank required.
• Bachelor’s Degree or equivalent work experience in a related field.
• 5+ year’s payments industry experience (prepaid or debit card issuing preferred).
• “Roll‑up‑your sleeves” entrepreneurial approach desired.
• Ability to think strategically and act tactically.
• Ability to get involved and drive results, demonstrating subject matter expertise and competence without the need for a large support team.
• Ability to prioritize work and manage multiple concurrent projects in a professional and timely manner.
• Ability to adapt/respond quickly to change/new information.
• Leadership and management with strong negotiation skills.
• Excellent verbal, written, interpersonal communication and leadership skills are essential.
• Must have a proven track record of effectively working in cross‑functional teams, communicating effectively with the vendors/partners, customers, and internal teams.

Salary: $135K - $160K Base salary range does not include performance‑based bonus and/or other benefits, where applicable. Actual base salary offer will vary based on skills and experience.

About Community Federal Savings Bank (CFSB). Community Federal Savings Bank (CFSB) is a federally chartered bank founded in 2001 and headquartered in New York City. CFSB has focused on providing superior service and added value to clients through a solid understanding of relationship banking. We offer a full range of services, including loans, bill payments, card services, internet banking, and merchant processing.

We are an equal opportunity employer and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, military and/or veteran status, or any other Federal or State legally‑protected classes.