Senior Collections Analyst

OVERVIEW

As a member of the Accounts Receivable team, the Senior Collections Analyst is responsible for the collection of client accounts receivables. This position provides support and assistance to Firm partners and clients, and works closely with the Senior Collections Specialist, management and the Billing Team in the collection and reconciliation of client billing.

• Collections, follows up with clients on aged unpaid invoices and provides accounts receivable support to partners and management;
• Reviews and maintains aged accounts receivables on a daily basis;
• Tracks the collections progress within 3E, including creating detailed notes of collections activity and creating future follow up items;
• Distributes AR statements to firm partners and clients;
• Meets regularly with Billing Director and the Associate Director of Billing to review assigned portfolios and discuss collections strategies;
• Monitors various e-Billing websites to track the approval process for submitted e-bills as well as the expected payment dates;
• Prepares onboarding documents for clients and provide bank and tax information as needed;
• Researches unknown payments and coordinates with cash receipts team;
• Works closely with clients to manage and reconcile their accounts;
• Prepares billing and payment schedules/cycles for partners and team;
• Meets with partners and forecasts cash collections during Fiscal Year End; and
• Performs other duties as assigned.

• Minimum Associates Degree (or higher) required, preferably in accounting, or related field;
• 6+ years' collections experience in a law firm;
• Excellent verbal and written skills, and the ability to effectively communicate with clients, employees and attorneys at all levels, as needed;
• Solid multi-tasking skills and ability to deal with competing priorities;
• Spreadsheet knowledge and experience with Microsoft Excel and Word a plus;
• Experience with various subscription and client-based e-billing systems;
• Working knowledge with legal billing software database structure (preferably Elite or 3E);
• Knowledge of Star Target Cash and Star Collect a plus;
• Must be highly organized and able to handle multiple tasks efficiently;
• Strong analytical skills, including exceptional attention to details and proofreading skills.
• Ability to adapt to cyclical periods, peak workloads, new assignments and work independently to meet deadlines;
• Solid multi-tasking skills and ability to deal with competing priorities;
• Superior customer relations/service skills; and
• Ability to work overtime as needed.

This position is located in our New York office, and currently has a hybrid work schedule, but that is subject to change. The hours for this position are 9:30 a.m. to 5:30 p.m, Monday through Friday. The estimated salary range for this position is $90,000 to $100,000 plus overtime. The actual salary offered will be based on a wide range of factors, including relevant skills, training, experience, education, and where applicable, licensure or certification obtained.

Market and Firm factors are also considered. In addition to base salary and discretionary bonus(es), we offer a generous employee benefits package including, but not limited to, paid time off, medical, dental, vision care, 401(k) and substantial health club discounts.