Digital Asset Custody Operations Analyst — Hybrid; Junior

Digital Asset Custody Operations - Junior Analyst

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Job Req :

Location(s):

Kuala Lumpur, Kuala Lumpur, Malaysia

Job Type:

Hybrid

Posted:

Apr. 30, 2026

Discover your future at Citi

Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Job Background / Context
Citi is revolutionizing the future of digital asset management and blockchain integration. The Investor Services business is dedicated to building innovative solutions that redefine security, efficiency, and accessibility in the digital economy. Join a team where innovation is not just a buzzword, but the core of our DNA.
Investor Services Operations comprises of multiple operations groups supporting our Custody (Global and Direct), Funds and Execution Services businesses. This new and exciting space for our clients where our business is looking to lead the way.

Job Purpose
Digital Asset Custody Operations - Junior Analyst will be responsible for accurately processing and validating settlement transactions for digital assets on blockchain networks, ensuring all activities are completed within defined cut-offs, security guidelines, and operational controls. The role demands precision, adherence to standard operating procedures, and the ability to work in a high-volume, time-sensitive environment. Prior experience in settlements and reconciliations is required.

Knowledge of blockchain or digital asset workflows will be an advantage.

Key Responsibilities

• Transaction Execution:
Process settlement instructions for digital assets on approved blockchain networks.

• Settlement Verification:
Validate settlement details including wallet addresses, transaction hashes, asset types, and quantities before execution.

• On-Chain Confirmation:
Monitor blockchain explorers to confirm settlement completion within required time frames.

• Reconciliation:
Compare on-chain transaction records with internal custody and settlement systems to identify and escalate breaks.

• Exception Handling:
Investigate failed, delayed, or mismatched settlements and escalate to checkers or supervisors per protocol.

• Security Compliance:
Follow established key management, wallet access, and security protocols during settlement activities.

• Audit & Documentation:
Maintain accurate transaction logs, settlement reports, and audit trails in accordance with policy.

• Operational Coordination:
Work with internal control teams and blockchain support staff to resolve operational discrepancies.

• Process Adherence:
Ensure all settlement activities align with defined SLAs, regulatory requirements, and internal SOPs.

Knowledge,

Skills & Qualifications

• 2–4 years of experience in settlements and reconciliations (digital asset or securities operations).

• Exposure to blockchain transaction flows, custody platforms, or on-chain reconciliation tools is advantageous.

• Understanding of blockchain fundamentals and transaction verification methods preferred

• Advanced skills in Microsoft Excel for reconciliation and reporting.

• High accuracy and attention to detail in transaction processing.

• Ability to work under tight deadlines and high-volume workloads.

• Strong problem-solving skills for settlement exceptions.

• Effective communication for clear escalation and status reporting.

Development Value
We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.
By joining Citi, you will not only be part of a business casual workplace with a hybrid working model, but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:
Generous holiday allowance; increasing with tenure
A discretional annual performance related bonus
Private medical insurance packages to suit your personal circumstances
Employee Assistance Program
Pension Plan
Paid Parental Leave
Access to an array of learning and…