Head of Identity

About Polymarket

Polymarket is the world's largest prediction market platform. We enable individuals to express views on real-world events by trading on outcomes across politics, economics, sports, culture, and current affairs. Built as a peer-to-peer marketplace with no centralized "house," Polymarket aggregates diverse opinions into transparent, market-based probabilities that reflect collective expectations about the future.

We're growing fast – both in terms of volume ($21B traded in 2025) and adoption as an alternative news source. Our ambition is to become a ubiquitous beacon of truth in global media and we need your help adding fuel to the fire.

Polymarket is building Polymarket US — a fully regulated, exchange-grade product for American users. We're looking for a senior operator to own everything that touches how users get money in, stay verified, and trust the platform.

You’ll own the full payments and identity stack for Polymarket US — from the moment a user tries to fund their account to the moment they withdraw, and every compliance and identity checkpoint in between. This is a critical infrastructure role at the intersection of product, engineering, compliance, and external partnerships.

Payments

• Own all consumer and exchange payment rails end-to-end — including cards, ACH, bank transfers, wires, and stable coins
• Obsess over uptime, conversion rates, and success rates across every funding method. You will build the dashboards, set the SLAs, and own the outcomes
• Understand the exchange and clearing implications of operating within a regulated environment — you should know what a clearing house is, what a DCO and DCM are, and how funding flows interact with the system as a whole
• Build and maintain relationships with banks, card networks (Visa, Mastercard), and payment processors, including proactive work on fraud reduction, chargeback management, and expense management
• Work cross-functionally across product, backend, and exchange teams to ensure funding flows are seamless from the user's perspective
• Work with our compliance and risk teams to optimize payments in support of our users

Auth & Identity

• Own KYC end-to-end — including pass rates, rejection quality, and drop-off at every step of the funnel
• Obsess and understand the what and the why behind rejections and false-positives
• Monitor identity funnel metrics daily; run experiments to improve conversion without compromising compliance
• Understand the regulatory requirements of operating as a CFTC-regulated exchange and translate them into identity requirements
• Partner with compliance, legal, and external identity vendors to stay ahead of requirements

• 7+ years in payments, fintech, or financial infrastructure, ideally at a regulated exchange, neobank, or high-volume consumer fintech
• Deep hands‑on experience with payment rails (ACH, card, bank integrations), KYC/AML providers, and fraud tooling
• You’ve managed real relationships with card networks or banking partners. You know who to call at Visa when there’s a problem
• Strong understanding of the US regulatory environment for financial products: CFTC, BSA/AML, KYC requirements
• Product‑minded: you read conversion funnels, run experiments, and care deeply about user experience, not just compliance checkbox‑ticking
• Technical enough to work closely with engineers, review APIs, and debug issues. You don’t need to write Go but you should be able to read a webhook payload
• Very comfortable with ambiguity and speed

• Experience at a CFTC‑regulated entity (DCO, DCM, FCM)
• Familiarity with prediction markets
• Prior work with payment, risk, and compliance software such as Socure, Plaid, Stripe, Aeropay, and

• Competitive salary & equity
• Unlimited PTO
• Full Health, Vision, & Dental coverage
• 401k match
• Hardware setup — new Mac Book Pro, big display, & accessories