Manager, Alternative Operations - Restructures

Position Description

We are seeking a Manager, Alternative Operations, to support the firm’s Complex Restructures and Distressed Credit platform. This role sits at the center of private credit and alternative investment operations, with a strong focus on loanbased private financings, preferred equity, and bespoke structures.

New York, NY or Austin, TX

• Provide day-to-day operational coverage for Private Distressed Credit portfolio managers. Including deal settlement, funding coordination, wire instruction updates, and cash movements.
• Serve as an escalation point and provide oversight for outsourced service providers performing back-office functions such as settlements, asset setup, waterfall calculations, P&I processing, cash and position reconciliation, document custody storage, etc.)
• Review and interpret credit agreements to understand and operationalize key terms, including accrual mechanics, indices, payment schedules, and maturities.
• Respond to detailed loanlevel questions (e.g., principal balances, accrual calculations, payment timing) from internal stakeholders and client facing teams.
• Educate service providers and internal partners on deal mechanics and structuring.
• Support loan amendments and other non-standard lifecycle events through accurate operational execution.
• Support complex loan amendments, restructurings, share conversions, and other non-standard lifecycle events.
• Participate in monthly activity reviews with select clients, as required.
• Work closely with the Alternatives Finance team on cash management requirements related on fund development and deal facilitation issues.
• Enhance controls and oversight for nonstandard alternative transactions across PIMCO.
• Liaise with vendors, custodians, and banking institutions to support service enhancements and new product solutions
• Partner closely with technology teams and project managers to enhance, integrate, and optimize core systems, ensuring alignment between business requirements and system capabilities.
• Develop and maintain comprehensive process documentation, workflow mapping, and control inventories across products and systems.
• You align with PIMCO's values of Collaboration, Openness, Responsibility, and Excellence, guiding our commitment to delivering the best for our clients and each other.

• Minimum of a bachelor’s degree required.
• Minimum eight(8) years of relevant operational experience across private and direct originated debt and/or equity.
• Strong knowledge of loan-based products, including term loans, revolvers, delayed draws, and privately originated debt/equity. Experience should encompass loan setup, interest calculations, amendments, restructuring, loan agency functions, and the loan settlement process, including complex deal structures and control/pledge agreements.
• Hands‑on exposure reviewing credit agreements, knowledge of key terms for servicing loans, how loans accrue, communications with service providers to ensure deal facilitation, etc.
• Experience working with transfer agents (e.g. restricted shares, etc.)
• Exposure to SMAs, private equity and hedge fund organizational structures; frameworks from booking and settlement through accounting and maintenance of deals post‑settlement. Alternatively, experience with distressed debt or corporate loan operations
• Exposure to alternative investments and financing arrangements(e.g., purchase and sales agreements, loan set up and settlement processes, amendments, waterfalls, total return swaps (TRS), etc.)
• Familiarity with private equity fund frameworks, covering the entire process from booking and settlement to accounting and post‑settlement maintenance.
• Proven experience in managing relationships with custody and accounting service providers for supported products.
• Understanding of the accounting implications when recording lifecycle events, including principal and interest (P&I), expenses, and capital contributions/distributions.
• Ability to extract key terms from credit facility documentation and articulate deal structuring effectively.
• Good understanding of fund accounting across various complex asset classes.
• Proven track record in managing complex…