SVP - Senior Operations Lead, Futures & Derivatives Clearing - Client Services

SVP - Senior Operations Lead, Futures & Derivatives Clearing - Client Services

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Job Req :

Location(s):

Singapore, Singapore, Singapore

Job Type:

Hybrid

Posted:

Apr. 09, 2026

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Organization Overview:

Citi Markets Operations is currently at a pivotal point in its evolution and journey to implement a target operating model. We take pride and are passionate about our People and our culture. We are invested in our People and their development. We are transforming and simplifying our operating model, creating an exciting environment which encourages diversity of thought and inclusion.

We are a dynamic, global, and diverse Organization, with a presence in over 60 Countries; covering all front post execution Operations teams including product aligned Middle Office groups, Settlements, Margin, Asset Servicing, Listed Derivative & Commodities Operations. We support an extensive range of Capital Markets products and services including Fixed Income (FX, Rates, Credit, Muni, Cash and Derivatives) where Citi is consistently a dominant top 3 player in the market, Equity (Cash, Derivatives, Prime Brokerage, Futures, Listed Derivatives, FXPB) where Citi has a significant growth program to continue to build out its capabilities and services;

and Syndicates where we support both Fixed Income and Equity new issues and IPOs.

Job Description

Summary:

Futures & Derivatives Clearing (FDC) Markets Operations supports the firm’s client trading & clearing across a broad range of listed derivatives, futures, OTC & FX PB products. The FDC group sits within the Equities and Prime business and is part of Citigroup Markets.

The role; to lead the Asia FDC Operations Client Services team and be a part of the regional and global senior management team. The individual is expected to interact with multiple Business units across FDC, Equities & Prime as well as various support teams such as legal, compliance, risk and of course our peers across FDC and Markets operations.

The individual will be part of the regional and global senior management team and report directly to the Head of Asia FDC Operations.

The individual is expected to be commercial in mindset when assessing servicing requirements and subsequent operating costs. Will be expected to review new clients to be onboarded, work with the integration and onboarding teams to clearly assess client requirements, challenge manual processes and sub-optimal solutions. Have the ability and experience to understand front-to-back trade and clearing flows, provide solutions and help drive client delivery.

The individual and team will be responsible for driving client solutions and participating in local, regional & global initiatives. Be required to measure productivity and service via proactive monitoring and metrics, as well as running regular platinum client broker reviews. Build strong client relationships through regular client interaction, face-to-face, verbal and written. Support and understand our global client base, their requirements and potential growth and opportunities.

The individual will support the Head of Asia FDC Operations and respective team leaders across Asia as well as partnering with the global functional client services lead and peers, sharing best practices and increasing standardization. Continuous focus on assessing the teams’ processes to eliminate manual touch points and increase productivity.

As a manager of others, lead a team of 8 direct reports and several matrix reports. The role requires the individual to be able to lead and develop a high-performing team, through coaching and regular timely feedback.
The role will involve running bi-annual performance reviews and will require the individual to be self-disciplined by facilitating regular 1 to 1 engagement and team meetings. Be responsible for hiring, cross training and team coverage.

A key function of…