Banking Services Operations Associate IV - Services Telephone Unit

Position: Banking Services Operations Associate IV - Payment Services Telephone Unit
Location: Amherst

M&T Bank -  - Responsibilities:
Research and complete complex wire-related transactions on a daily basis to ensure accurate and timely transfer of funds;
Review and process regulatory reports and departmental application re-certifications to ensure compliance with Federal regulations and Bank policies;
Execute system and physical security validations on an annual basis, using SWIFT Customer Security Program control guidelines;
Monitor internal and external departmental email mailboxes on a daily basis, seeking to answer customer inquiries and resolve problems in a timely manner;
Write and maintain department operational procedures to promote effective training and compliance with Bank policies