Associate, Loan Servicing

Job Summary

Ready Capital Affordable Multi‑Family is a dynamic niche business dedicated exclusively to Affordable Housing Finance. With a team of 25, the firm has recently closed its own investor fund and currently services a loan portfolio of $4.3billion. We are seeking an Associate, Loan Servicing to support day‑to‑day administration and servicing of a commercial real‑estate loan portfolio.

• Generate and distribute monthly loan invoices to borrowers and property managers.
• Assist with new loan file set‑ups and loan onboarding.
• Maintain integrity and accuracy of loan data within the servicing system.
• Monitor monthly delinquencies and escalate issues as needed.
• Perform account reconciliations, including posting monthly receipts and disbursements in accordance with established procedures.
• Process tax and insurance payments and prepare direction letters as required.
• Monitor property insurance coverage for compliance with lender requirements.
• Administer escrow accounts, including disbursements and periodic escrow analyses.
• Monitor loan‑level trigger events (e.g., covenant thresholds, stabilization date deadlines, maturity dates, insurance expirations) and ensure timely follow‑up.
• Collect and track borrower compliance deliverables, including financial statements, budgets, audits, and compliance certificates.
• Perform other duties as assigned.

• Strong analytical and organizational skills and ability to handle multiple projects at once.
• Solution‑focused and detail‑oriented individual.
• Strong written and verbal communication skills with a firm command of Microsoft Office.
• Adaptability and willingness to learn as you go.

• Bachelor’s degree required (Finance and/or Real Estate concentration a plus)

• Experience in commercial real estate lending, banking, or financial services

Annual full‑time salary range: $60,000 – $100,000. Final compensation will be determined based on experience, qualifications, and performance. Certain positions may be eligible to receive a discretionary bonus as determined by bonus program guidelines, performance and approval.

Ready Capital offers a generous PTO policy and paid holidays. All full‑time employees are eligible to participate in medical, dental, vision, life, disability insurance, and 401(k) plans in accordance with applicable terms.

Employees are regularly required to sit, use hands to finger, handle, or feel, and talk or hear. Frequently required to stand and walk; occasionally required to reach with hands and arms, climb or balance, and stoop, kneel, crouch, or crawl. Must frequently lift and/or move up to 10 pounds. Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Moderately quiet. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Ready Capital is an equal opportunity employer (EOE).

This job description is not intended to be all inclusive or exclusive. At any time, employees may perform other related duties as required to meet the ongoing needs of the organization and participate in additional trainings.