Associate - Synthetic Prime, Client Services

Job Summary

Work Location:

New York, New York, United States of America

Hours:

40

Line of Business: TD Securities

Pay Detail: $150,000 - $ USD

• Provide high touch client service for a portfolio of institutional clients including hedge funds, asset managers, and ETF providers with a goal of fostering long-term strategic partnerships.
• Manage key processes that support the team including Delta1 Reconciliation, Corporate Action Monitoring, EOD Trade Processing and Allocation, client cash settlements, new client onboarding, client reporting and audits, lifecycle, and reconciliation etc.
• Monitor and validate daily swap trade activity across multiple trading platforms and counter parties to ensure transaction accuracy.
• Liaise with Trading, Derivatives, and Sales partners across the firm in New York as well as global offices to effectively deliver product to clients.
• Maintain a high standard of service through timely responses, strong attention to detail and resolutions to internal inquiries as well as client requests.
• Develop strong understanding of internal systems and work alongside external vendors to improve overall workflow.
• Work independently on ongoing initiatives to improve overall client experience.
• Effectively communicate with management and key stakeholders across the greater Prime Services team domestically and abroad.

• Gather, research information and analyze the market.
• Execute detailed data analysis and valuation.
• Provide in-depth market reports and expert recommendations.
• Identify issues affecting clients and provide recommendations to remedy.
• Develop deep client relationships and present new ideas to clients.
• Execute trades and secure deals with new clients.
• Keep market-making traders informed of relevant issues with their customers and products.
• Obtain market prices from market-making traders and execute the trade.
• Ensure all trades are confirmed with the broker/dealer.
• Input trades (post execution) and verify transactions meet company policies and followed approved guidelines.
• Research and resolve trade discrepancies.
• Confirm trade blotters against trades booked in systems.
• Coordinate with back office on all failed trade status and communicate to front office.
• Coordinate with back office on position breaks and report to the front office.
• Assist traders in mark-to-market process.
• Coordinate trade reconciliation discrepancy resolution with back office.
• Look for ways to improve workflow efficiencies.
• Read and understand the Trading Supervision Standard.
• Demonstrate governance, control and risk management behaviors in alignment with TD policies and practices.

• Bachelor's degree, or specialized training / equivalent work experience.
• 3+ Years of related experience.
• Ability to work independently with minimal supervision, establishes priorities, and possesses strong communication, analytical and problem solving skills.
• Management experience and solid computer skills a must.

• Highly proficient in Microsoft Office, including the ability to work comfortably within Excel.
• Degree in finance, accounting, economics, business, mathematics or related fields.
• Strong analytical problem-solving skills with emphasis on attention to detail.
• Organized and able to manage multiple priorities in a deadline-driven environment.
• Proven ability to work well on teams, showing initiative, a positive attitude and a willingness to work hard.

• Never: 0%;
  Occasional: 1-33%;
  Frequent: 34-66%;
  Continuous: 67-100%.
• Domestic Travel – Occasional;
  International Travel – Never.
• Performing sedentary work – Continuous.
• Performing multiple tasks – Continuous.
• Operating standard office equipment – Continuous.
• Responding quickly to sounds – Occasional.
• Sitting – Continuous.
• Standing – Occasional.
• Walking – Occasional.
• Moving safely in confined spaces – Occasional.
• Lifting/Carrying (under 25 lbs.) – Occasional.
• Lifting/Carrying (over 25 lbs.) – Never.
• Squatting – Occasional.
• Bending – Occasional.
• Kneeling – Never.
• Crawling – Never.
• Climbing – Never.
• Reaching overhead – Never.
• Reaching forward – Occasional.
• Pushing – Never.
• Pulling – Never.
• Twisting – Never.
• Concentrating for long periods of…