Mortgage Processor III

Overview

Seasoned processor with a strong analytical ability to assess conventional and government loan requests based on a thorough knowledge of product, underwriting, and investor guidelines. Serve as the communication liaison between the customer and M&T’s Mortgage department. Directly assist customers as required in a prompt, courteous and professional manner.

• Maintain effective communication with all necessary parties involved in a new loan application, from the customer, loan officer, realtors, settlement agents, municipalities, and co-workers to ensure a seamless and positive application experience.
• Work with various internal departments as well as external organizations to obtain processing related documentation or obtain necessary information needed to complete an application (for example, Verification of Employment, IRS Transcripts, title search, appraisal, bank statements, etc.).
• Immediately notify all necessary parties of irregularities relative to standard mortgage guidelines.
• Monitor, update and analyze credit reports, appraisals, income documentation, and all verifications to ensure they adhere to product, underwriting and investor guidelines.
• Perform other administrative duties supporting the origination department, including: preparing and mailing commitment letters, reviewing title and homeowner’s insurance, mailing loan suspend notices, providing the closing attorney with additional documentation, and completing all applicable processing checklists.
• Scrutinize a loan application to assess qualification, restructure a loan or recommend solutions, and review and accept loan conditions based on underwriter requirements.
• Ensure adherence to all regulatory requirements and guidelines.
• Evaluate changes to borrower’s current fee structure, allowable fee changes, and recreate the required regulatory documents.
• Work closely with internal and external customers such as co-workers, borrowers, and loan officers.
• Identify risk‑related issues needing escalation to management.
• Promote an environment that supports belonging and reflects the M&T Bank brand.
• Complete other related duties as assigned.

Associate’s Degree or two years equivalent work experience. Two to three years prior mortgage processing or underwriting experience.

Good PC skills with strong knowledge of Excel, Word, email platform, and Adobe. Ability to make sound decisions based on information provided. Knowledge of product, investor and compliance requirements. Versatility and flexibility working within an ever‑changing fast‑paced mortgage environment. Ability to adapt to new policies and procedures to improve processes and workflow. Ability to function independently within time constraints.

• Excellent verbal and written communication skills.
• Highly organized with the ability to multitask.
• Strong attention to detail.
• Prioritization of daily workload.
• Ability to work in a team environment.
• Strong work ethic, reliable and dependable.

Pay range: $20.55 – $34.25 hourly (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.

Ballston Lake, New York, United States of America

M&T Bank is unwavering when it comes to providing equal employment opportunities to all employees and applicants without regard to race, color, national origin, religion, ethnicity, sex, gender identity, age, disability, citizenship, pregnancy, veteran status, military status, marital status, sexual orientation, genetic information or any other characteristic protected under applicable federal, state or local laws. M&T Bank Corporation has policies and procedures in place to promote a drug‑free workplace.