Operations Specialist, TDS Global Asset Servicing

Work Location: New York, New York, United States of America

Hours: 40

Line of Business: TD Securities

Pay Detail: $110,000 - $130,000 USD

Manage daily Corporate Action Events across multiple fixed income products. Familiarity with DTC, Euroclear and foreign depository clearance, settlements, and Asset Servicing. Knowledge of new bond issues, changes in terms and conditions to the indentures, details, and calculations of interest for P&I, fixed and floating rate issues, bankruptcies, liquidations, defaults, consents, conversions, full and partial calls, and maturities. Responsible for processing Corporate Actions from trade date to settlement date including fails management over the complete event.

Manage proxy services including voting submissions and the production of Completion Notice of Individual Shareholder Reporting and Letters of Representation for global markets. Interact with operations groups globally to provide industry leading client service to external clients and internal stakeholders. Internal and external clients while developing relationships with colleagues across TDS Global Operations and Business Services. The Global Asset Servicing Corporate Actions team is responsible for ensuring complete, accurate, and timely processing of all corporate actions as well as maintaining the multiple security masters (cross platform).

• Asset Servicing event creation in proprietary systems.
• Perform day-to-day processing and reconciliation of all Corporate Action Events.
• Serve as proxy lead for global corporate actions team.
• Identification, escalation, and resolution of corporate action issues while working against critical deadlines.
• Processing ad-hoc bond conversion requests on 144A/REGS securities.
• Working with external brokers to process events on Repo / Stock Loan positions and settle claims.
• Respond to both internal and external inquiries expeditiously.
• Working in a dynamic environment; leverage expertise in key areas to deliver a superior work product.
• Partner with technology to development, implement and refine systems and processes.
• Provide management feedback on custodian and vendor performance.
• Support the delivery and monitoring of daily outputs and critical tasks.
• Efficiently maintain documentation for regulatory, compliance, and audit purposes.
• Drive new business initiatives and pursue automations in support of STP (straight through processing).

• 5+ years’ experience in Asset Servicing Operations.
• Can collaborate with and encourage other team members in the pursuit of operational excellence.
• Possess excellent communication skills.
• Able to work in a fast-paced, deadline sensitive environment.
• Self-starter who is comfortable in a complex role interfacing with clients and internal teams.
• Strong knowledge of Excel (e.g., VLOOKUP, pivots, macros, etc.).
• Proven risk management skills, fostering a zero-tolerance policy for poor management practices.
• Broadridge NAPE experience is preferred.
• Strong front-to-back ownership mentality.
• Adept at multi-tasking skills with the ability to prioritize competing/conflicting priorities.
• Excellent analytical/problem solving skills while maintaining a sense of urgency.
• Understanding of industry best practices.
• Build strong relationships and work collaboratively within Global Operations and Business Services teams to support the growing needs of the business.

Coordinates and executes projects primarily focused on continuous improvement of Operations and/or the attainment of organizational objectives. Assists Operations management in identifying opportunities for process improvements, analyzes options (including software, workflow changes, training needs, and procedure modification), and presents recommendations and implements change.

• Performs more complex operational analysis within the Loss Analytics department.
• Works independently and works with the Management team in making decisions on policy and procedure changes.
• Develops recommendation and coordinates the implementation of new procedures.
• Disseminates analyzed findings and makes recommendations…