CAM Claims Processor III

Overview

Submits conventional claims, reviews losses, and reconciles loans for final booking by Default Accounting. Reviews claims filed for accuracy.

• Monitor daily reports outlining workflow and processing needed.
• Understand difference between the claim types:
  Short Sales, Foreclosure Claims, Third Party Claims, Charge Off, Security Claims, Loss Mitigation Claims, and Deed in Lieu Claims.
• Process/file claims according to investor/insurer/statutory & regulatory guidelines within assigned service level agreements.
• Review and ensure all invoices are included with the claim.
• Research loan history for advances and deposits.
• Contact various internal departments for clarification on advances.
• Review and consult with the Mortgage Insurance department regarding refunds.
• Review and consult with the Hazard department on the disbursement of hazard insurance proceeds.
• Determine if refunds are needed.
• Respond to attorney loan level requests.
• Ensure system is updated accurately before moving the loan to the next phase of the Claim process.
• Review claims completed by processors for accuracy and submits to investor.
• Work with Foreclosure, Loss Mitigation, Bankruptcy, Evictions, Collections, Property Preservation, and others to reconcile the losses/book the losses.
• Reconcile loans for final loss allocation, approving the loss amounts.
• Reconcile loans for final refunds to investor or prior servicer.
• Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies.
• Promote an environment that supports belonging and reflects the M&T Bank brand.
• Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
• Complete other related duties as assigned.

This position interacts with internal M&T Bank departments and external third-party Attorney Firm vendors.

• Required: A combined 4 years’ higher education and/or work experience, including a minimum of 2 years’ Default experience. Organized and detail oriented. Strong verbal and written communication skills. Strong customer service skills.
• Preferred: 5 years’ Default experience. Full processing knowledge of all disposition types. Knowledge of M&T Bank systems.

Pay range: $22.61 - $37.67 hourly (USD).

Location:

Getzville, New York, United States.

Competitive benefits including medical, retirement, and paid volunteer time.

M&T Bank is unwavering when it comes to providing equal employment opportunities to all employees and applicants without regard to race, color, national origin, religion, ethnicity, sex, gender identity, age, disability, citizenship, pregnancy, veteran status, military status, marital status, sexual orientation, genetic information or any other characteristic protected under applicable federal, state or local laws. M&T Bank Corporation has policies and procedures in place to promote a drug‑free workplace.