Senior Program Manager, Professional Liability

Overview

This senior leadership role is responsible for the strategy, performance, and delivery of our flagship Accountants Professional Liability (APL) Program. You will coordinate carrier management, underwriting governance, product strategy, and distribution via our Territorial Administrator network, concentrating on profitable growth, outstanding client experience, and tangible value for AICPA members.

• Lead the end‑to‑end Accountants Professional Liability Program, including strategy, underwriting framework, pricing approach, and portfolio performance.
• Take full accountability for the Program Manager Agreement with the underwriting company, driving carrier alignment and results.
• Lead and develop the dedicated Aon underwriting team; coach, guide, and mentor colleagues.
• Serve as a senior leader with our Territorial Administrator distribution network, aligning distribution strategy with program goals.
• Act as Aon’s senior leader with the AICPA Personal and Professional Liability Insurance Programs Committee.
• Represent Aon and the Program at key CPA profession events (e.g., CPA/SEA, state society events) and through speaking engagements and marketplace presentations.
• Serve as the sales/underwriting bridge; help underwriters and sales teams “win” individual accounts (new business and renewals).
• Lead carrier and actuarial reviews for APL and PLUS, using data and analytics to advise on pricing and underwriting decisions.
• Review and approve risk management and marketing copy, ensuring transparency, compliance, and coordination with program strategy.
• Work on product improvements, including cost‑benefit analysis and launch planning.
• Build and sustain positive relationships with AICPA, state societies, board members, and profession leaders.
• Analyze and advise on coverage, legislative, and underwriting exposures and issues as they arise (e.g., BOI).

• Proven experience in financial services and/or insurance, with meaningful experience in professional liability / E&O; accountants’ or professional services E&O strongly preferred.
• 10+ years in senior management roles leading sophisticated insurance functions (e.g., underwriting, program or portfolio management, distribution, or large client portfolios).
• Proven leadership of carrier relationships and program/portfolio performance, including experience with program manager agreements or similar structures.
• Deep understanding of CPAs’ professional liability exposures, coverage structures, and market dynamics; experience with AICPA or association/affinity programs is a plus.
• Consistent track record of coaching, developing, and mentoring teams.
• Proven track record to build executive‑level relationships with clients, carrier partners, associations, and distribution partners.
• Highly analytical, data‑driven decision‑maker with strong strategic and problem‑solving skills.
• Outstanding communication skills and executive presence, including comfort with public speaking and industry presentations.

• Bachelor’s degree or equivalent experience in business, finance, risk management, or a related field; MBA or advanced degree is a plus.
• Professional designations such as CPCU, RPLU, or CPA are highly preferred.
• Property & Casualty Producer Licensure required (or ability to acquire within a specified timeframe).

For positions in San Francisco and Los Angeles, we will consider for employment qualified applicants with arrest and conviction record in accordance with local Fair Chance ordinances.

The salary range for this position (intended for U.S. applicants) is $200,000 to $250,000 annually. The actual salary will vary based on applicant’s education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant’s geographic location. This position is eligible to participate in Aon’s annual incentive plans in addition to base salary;

the amount of any incentive varies and is subject to the terms and conditions of the applicable incentive plan.

Aon offers a comprehensive package of benefits for full‑time and regular part‑time colleagues,…