Associate Clearing Investigation Specialist

Job Description

Job Title: Associate – Clearing Investigation Specialist

Department/Team: Operation Management Department

Reports to: Director – Investigation Officer

Summary: This is a full‑time position responsible for payment investigation, compensation processing, and approval.

• Investigate and compensate payment cases in related systems.
• Process payment inquiries using clearing/investigation systems and other communication tools if needed.
• Prepare payment vouchers and instructions after investigation.
• Monitor transactions and activities throughout the day.
• Monitor and resolve outstanding cases.
• Reconcile outstanding suspense and other accounts.
• Analyze, monitor and report on the investigation business.
• Perform other related duties and assignments as required.

• BA or BS in Finance or related field.
• At least two years’ experience in Fund Transfer or Payment Investigation.

• Knowledge of international payments, SWIFT, Fedwire, CHIPS, US Dollar clearing and settlement.
• Understanding of English language structure, meaning, spelling, grammar;
  Chinese language ability preferred for communication with ICBC.
• Proficiency in computer and Microsoft Office software.
• Mathematical skills for problem solving.
• Active listening skills and ability to ask clarifying questions.
• Analytical ability to evaluate results and choose the best solution.

Location:

New York, United States