Trade Support Specialist Jr. Analyst

The Trade Support Specialist is an entry‑level role supporting smooth trade execution and operational efficiency, collaborating with various teams to ensure accurate and timely trade processing and issue resolution. This role acts as the primary point of contact for all trading and structuring business engagements, requiring product expertise, on‑desk support, and time‑sensitive resolution. It focuses on enhancing trading business/franchise performance and productivity by optimizing operational efficiency and delivering strategic projects, bringing together trading, operations, technology, and various lines of defense across the firm.

• Provide support for trade execution, including trade confirmation, settlement, and reconciliation.
• Monitor trade lifecycle events and ensure trades are processed accurately and in a timely manner.
• Investigate and resolve trade discrepancies or breaks with brokers, custodians, and counter parties.
• Maintain accurate trade records and documentation in accordance with regulatory requirements.
• Collaborate with traders, portfolio managers, and other stakeholders to address trade‑related inquiries and requests.
• Assist in the implementation and testing of new trading systems and enhancements to existing systems.
• Monitor market events and communicate relevant information to internal teams.
• Participate in cross‑functional projects to improve trade processes and systems.
• Stay knowledgeable of industry trends, regulations, and best practices related to trade support.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervising the activity of others and creating accountability with those who fail to maintain these standards.
• Assist in supporting new ideas through the New Activity approvals process (NACs). This includes driving initiatives for Business and Desk Heads which require facing off with third parties (e.g., brokers, clearing houses, and trading platforms).
• Manage the Permitted Product List (PPL) for the trading desks which includes adding new products, annual reviews, and amending products to enhance revenue streams.
• Act as Subject Matter Expert to support the establishment and maintenance of business‑specific controls to mitigate operational, financial, and regulatory risk in addition to monitoring implementation of new regulations. Responsible for ensuring proportionality and workability of new controls and processes (e.g., soft vs. hard blocks for price, notional thresholds).
• Evaluate and optimize booking and legal entity strategies for trading desks. Act as a critical interface, articulating business requirements to various functions and ensuring clear communication between trading and support departments.
• Monitor and analyze business performance, trading performance, market share, and client profitability, and cost reduction. This includes overseeing Best Execution practices and transaction cost analysis.
• Manage and support enhancements to trade processing and client service delivery in collaboration with Operations, Technology, and Middle Office teams (e.g., product enhancements / annual prioritization efforts).

• 0–2 years of relevant experience.
• Consistently demonstrates clear and concise written and verbal communication skills.

• Bachelor’s/University degree.

Time Type:
Full time

Primary

Location:

Getzville, New York, United States

Salary Range: $60,406.00 – $79,690.00

Citi offers competitive employee benefits, including medical, dental and vision coverage; 401(k); life, accident and disability insurance; wellness programs; paid time off packages (planned vacation, unplanned sick leave, paid holidays); and other discretionary and formulaic incentive and retention awards for eligible employees. For additional information regarding Citi employee benefits, please visit

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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