Global Transactional FX Product Manager

Location: New York

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

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Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:

At Bank of America, each day brings innovation and opportunity. We are dedicated to turning technology advances into treasury solutions for our clients globally - across all segments and industries. We are looking for highly motivated, self-starters who can advocate for our clients in providing liquidity management, payments and receipts, trade and supply chain finance, FX and commercial card services, by complementing high tech with a personalized touch.

Challenge the status quo and influence peers with diverse points of view. Forward thinkers with ability to see what's next in treasury management. The future of treasury management is here at Bank of America. Powered by people. Driven by Technology.

The Global Transactional FX team is seeking a Director to lead product strategy, commercialization, and performance management for our automated FX conversion suite:
Auto-FX and Auto Convert. This role owns end-to-end product management across client value proposition, financial performance (revenue, notional, margins), go-to-market execution, client servicing readiness, and the analytics/model capabilities that drive conversion accuracy and scalable growth. The product manager will partner closely with FX Product Sales, GPS Sales, Client Coverage, eFX, Trading, Technology, Operations, and Risk/Compliance to deliver a resilient platform and exceptional client outcomes.

Key responsibilities include:

• Own the Auto-FX and Auto Convert product strategies, including corridor/currency expansion, threshold and exclusion frameworks, channel adoption (e.g., SWIFT, host-to-host, API, online/mobile), and multi-year investment roadmaps aligned to GPS and Transactional FX priorities.
• Lead P&L management for the automated conversion portfolio: define financial targets, pricing/margin strategy, revenue attribution, cost-to-serve considerations, and performance reporting (revenue, notional, conversions, success rate, and client-level profitability).
• Drive commercialization and go-to-market execution: segment and prioritize targets, build sales plays and client-facing positioning, partner with Sales on pipeline governance, and deliver internal/external enablement (training, FAQs, pitch decks, webinars) to accelerate adoption.
• Establish the client servicing and support model for Auto-FX/Auto Convert: define SLAs, escalation pathways, issue triage routines, client communications, and feedback loops that protect client experience and enable quick remediation of mis-conversions.
• Own the risk and controls posture for Auto-Conversion product suite to: identify and mitigate operational, conduct, and model risks (e.g., incorrect conversions, disclosures, client complaints, exception handling); partner with Risk/Compliance and Operations on control design and testing, KRIs, issues management, and audit/regulatory readiness.
• Own data science, analytics, and model management that underpin conversion decisions: define model objectives and success metrics, partner with key support areas on feature engineering and data quality, and establish ongoing performance monitoring (precision/recall, calibration, drift, stability), alerting, and periodic re-validation.
• Lead the model lifecycle and governance for Auto-FX/Auto Convert decisioning, including testing, versioning, reproducibility, documentation, and controlled change management. Partner with Model Risk Management and Risk/Compliance to ensure appropriate model inventory, approvals, outcome testing, and…