Cash and Trade Processing Analyst; Cantonese​/Mandarin proficiency

Cash and Trade Processing Analyst (Cantonese/Mandarin proficiency)

Location(s):
Pulau Pinang, Pahang, Malaysia

Job Type: Hybrid

Posted:
Dec. 05, 2025

At Citi, we get to connect millions of people across hundreds of cities and countries every day. We have been doing it for more than 200 years, providing a broad range of financial services to help clients meet opportunities and face challenges.

In this role, you’re expected to:

The Cash and Trade Proc role is responsible for processing basic to relatively complex transfers in coordination with the Transaction Services team. The overall objective is to perform moderately complex cash & trade operation tasks, by providing processing assistance for assigned projects.

Responsibilities:

• Perform cash management operations, such as funds transfer, check processing, return items and other operations
• Perform callback or client contact activity
• Provide processing assistance for firm payments, receivables, trade transactions, liquidity flows, transaction clarifications, referrals
• Aid with processing firm payments, receivables, trade transactions and liquidity flows, transaction clarifications, referrals
• Serve as a subject matter expert for User Acceptance Training (UAT) and training initiatives; train new team members and lower level personnel
• Participate in compliance related activities to minimize losses
• Assist with cash & trade operational project needs
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 0-2 years of relevant experience. Fresh graduates encouraged to apply
• Demonstrated basic experience in cash management processing and transaction services
• Proficiency with Microsoft Office tools and data entry skills
• Effective communication, analytical and presentation skills
• Required Cantonese/Mandarin proficiency to support Hong Kong
• Fluent in spoken and written English, Mandarin, and Cantonese

Education:

• Bachelor’s/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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