Client Onboarding Coordinator

Location: Getzville

$31 - $34

Grow your career as an Onboarding Coordinator with an innovative global bank in Getzville, NY. Contract role with strong possibility of extension. Will require working a hybrid schedule 3 days onsite per week.

Join one of the world's most renowned global banks and trusted brand with over 200 years of continuously evolving financial services worldwide. You will work alongside some of the smartest minds in the industry who are excited to share their knowledge and to learn from you.

Contract Duration: 12 Months

** Required Skills & Experience*
* + Bachelor's degree

+ Previous financial services/banking/onboarding/staffing industry and vendor management systems

+ Experience using Microsoft Office tools (at least Word, Excel, Outlook and instant messaging tool) to present data and/or create reports

+ Risk and control knowledge

+ Strong time management skills

+ Accuracy and attention to detail - pays particular attention to detail and accurate data/work

** What You Will Be Doing*
* + Deliver overall client satisfaction while at the same time meeting the firm's global audit, compliance, risk and control requirements

+ Owning the onboarding request from end to end

+ Ensuring the continued progression of the onboarding request through the processes as quickly and effectively as possible

+ Communicating the status to internal and external parties on a regular basis

+ Manage the requests in the pipeline and then provide relevant status updates to end users

+ Effectively following up in a timely, professional manner

+ Manage your own pipelines and be aware of when to escalate issues

+ Identify and escalate issues with the processes

+ Take an active part in analyzing data on end-to-end processes for tracking turnaround times of deliverables