Post Closing Associate

Quontic Bank is a CDFI federally chartered digital community bank that simplifies home ownership for all communities across the United States.

Quontic is an adaptive digital bank that empowers its customers financially while embracing diversity, offering a curated banking experience rather than a one‑size‑fits‑all approach.

We are committed to collective excellence and customer‑first values.

The Post Closing Associate ensures accurate and timely completion of mortgage loan transactions by reviewing loan documentation, coordinating with stakeholders, and ensuring compliance with regulatory requirements and company policies.

• Assist in reviewing loan documentation, including closing disclosures, promissory notes, deeds of trust, and title policies, to ensure accuracy and completeness.
• Work closely with the Post Closing Coordinator and other internal departments to resolve post‑closing issues and exceptions.
• Coordinate with external parties such as settlement agents, attorneys, title companies, and investors to obtain missing documents or information.
• Help ensure the accurate and timely delivery of loan documents to investors, mortgage insurers, government agencies, and other relevant parties.
• Maintain organized loan files and documentation to comply with record‑keeping requirements.
• Stay updated with industry changes, regulatory guidelines, and best practices related to post‑closing processes and procedures.
• Collaborate with team members on process improvement initiatives to enhance operational efficiency and customer experience.
• Perform special projects and additional duties as required.

Education and Experience Requirements:

• Associate's degree (or equivalent), or high school diploma (or equivalent) plus two years of experience in a related functional area.

Additional Requirements:

• Familiarity with mortgage lending functions.
• Familiarity with Microsoft Office 365 products.
• Willingness to pursue continuing education and certifications as applicable.
• Analytical and problem‑solving skills.
• Interpersonal and communication skills with ability to speak confidently.
• Ability to thrive in a fast‑paced environment where priorities change daily.
• Detail‑oriented with the ability to think “outside the box” and prioritize tasks and decisions in a timely manner.
• Self‑directed and effective working as part of a collaborative team.
• Responsive and customer‑focused with demonstrated use of professional judgment.

This role's annual base salary range is $54,000 - $69,000.

In addition to a fulfilling career, we offer competitive compensation and a comprehensive benefits package including:

• Health, Dental, Vision, & Life insurance
• Financial Wellness Planning & Coaching
• Counseling Support Services & Resources
• Paid Parental Leave
• Pet Insurance
• 401(k) Match
• Employee Bank Accounts with Quontic
• Generous Paid Time Off