Part Time Universal Banker Santa Ana Branch; Bilingual : Spanish

Part Time Universal Banker (20 Hours), Santa Ana Branch (Bilingual Preferred: Spanish)

Job Req :

Location:

Santa Ana, California, United States

Job Type: On‑Site/Resident

Posted:
May. 21, 2026

The Universal Banker is an entry‑level position responsible for assisting in the execution of sales, product or service activities in coordination with the customer service team. The overall objective of this role is to foster relations with customers to build loyalty and help increase sales to individual consumer clients.

• Assist in basic account opening for existing customers
• Provide service delivery to internal and external customers to resolve account service issues
• Execute financial transactions in accordance with bank policies and procedures
• Refer opportunities to segment partners where appropriate
• Create sales opportunities out of service transactions and resolve customer complaints/issues promptly and effectively
• Support sales and service activities within the branch by participating in seminars, micromarketing events, promotional campaigns, product initiatives, etc.
• Adhere to operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, driving compliance with applicable laws, rules and regulations, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

• 1–3 years of relevant experience
• Previous Retail Banking or similar experience required
• Consistently demonstrates clear and concise written and verbal communication skills

• High School diploma or equivalent

This job description provides a high‑level review of the types of work performed. Other job‑related duties may be assigned as required.

Salary range for a full‑time position: $47,510.00 – $61,990.00, prorated for part‑time hires based on number of hours worked.

Hourly rate corresponding to the annual range: $22.84 – $29.80.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools or apply for a career opportunity, review Accessibility w Citi’s EEO Policy Statement and the Know Your Rights poster.