Part-Time Universal Banker Stonestown Branch; Bilingual : Cantonese or Man

Part-Time Universal Banker (20 Hours), Stonestown Branch (Bilingual Preferred: Cantonese or Mandarin)

The Universal Banker is an entry‑level position responsible for assisting in the execution of sales, products or service activities in coordination with the customer service team. The overall objective of this role is to foster relations with customers to build loyalty and to help increase sales to individual consumer clients.

• Assist in basic account opening for existing customers
• Provide service delivery to internal and external customers to resolve account service issues
• Execute financial transactions in accordance with bank policies and procedures
• Refer opportunities to segment partners where appropriate
• Create sales opportunities from service transactions and resolve customer complaints/issues promptly and effectively
• Support sales and service activities within the branch by participating in seminars, micromarketing events, promotional campaigns, and product initiatives
• Adhere to operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets
• Appropriately assess risk when business decisions are made, demonstrating consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

• 1–3 years of relevant experience
• Previous retail banking or similar experience required
• Consistently demonstrates clear and concise written and verbal communication skills

• High school diploma or equivalent

Annual salary range for a full‑time position: $50,030.00 – $65,270.00 (prorated for part‑time hires based on hours worked). The corresponding hourly rate is $24.05 – $31.37. In addition to base pay, Citi offers eligible employees discretionary and formulaic incentive and retention awards, as well as employee benefits including medical, dental and vision coverage; 401(k); life, accident and disability insurance; wellness programs;

paid time off packages (planned vacation, unplanned sick leave, paid holidays); and other benefits that may vary by jurisdiction, job level and date of hire.

Good Faith Schedule, subject to change based on business needs:
Tuesday through Saturday, 1:30 pm – 5:30 pm.

San Francisco, California, United States

Citi is an equal‑opportunity employer, and qualified candidates will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility w Citi’s EEO Policy Statement and the Know Your Rights poster.