Korean Bilingual Credit Card Operations Specialist

(Korean Biiilingual) Credit Card Operations Specialist

Manhattan, United States | Posted on 06/26/2026

A bank in Manhattan, NY is hiring a Credit Card Operations Specialist to support daily credit card operations and customer service. This role handles transaction processing and settlement, customer inquiries on card accounts, card issuance and account maintenance, and vendor coordination. Open to both entry-level and experienced candidates.

Key Responsibilities

• Credit card operations: support daily transaction processing and settlement.
• Customer service: handle customer inquiries related to card accounts and transactions.
• Card administration: manage card issuance and account maintenance.
• Vendor coordination: work with vendors on daily operations and issue resolution.

Qualifications

• Open to both entry-level and experienced candidates.
• Bilingual in English and Korean (required).
• Strong attention to detail and a customer service orientation.
• Clear written and verbal communication skills.

Preferred Qualifications

• Experience in credit card processing or operations.
• Bachelor's degree.
• Salary: $50,000 - $60,000 per year (or higher depending on experience).
• Full insurance coverage (medical, vision, dental) for employees and their immediate dependents; life insurance for employees. Monthly premiums are fully covered by the company and not deducted from pay.
• 401(k) enrollment with 5% employer match.
• Paid time off (PTO): vacation, sick, and personal days.
• Long-term tenure rewards: additional PTO and vacation expense reimbursement for continued years of service.
• Marriage leave: additional PTO for the marriage of an employee or an immediate family member.
• Employee loans: personal and residential real estate loans at preferential rates.
• Banking products: free checking, wire transfer fee waivers, money orders, and more.