Account Manager

Headquartered in Shanghai Lujiazui, Wind Information is a leading financial data provider in China, recognized as an industry standard in financial data services. The company offers comprehensive data solutions, including equity, fixed income, funds, FX, financial derivatives, commodities, macroeconomics, ESG data, and more. Wind serves top financial institutions in China and globally, including banks, brokerage firms, asset management firms, insurance companies, and Qualified Foreign Institutional Investors (QFII).

With over 4,000 employees, Wind maintains a robust global presence with offices in 44 cities, including New York, London, Singapore, Hong Kong, and others.

Role Description

This is a full-time, on-site Account Manager role based in New York, NY. The Account Manager will establish and maintain relationships with clients, ensuring their needs are met effectively and promptly. Responsibilities include managing client accounts, addressing inquiries, providing support for financial data solutions, and identifying opportunities for upselling or improving client satisfaction. The role also involves collaborating with internal teams to ensure the delivery of high-quality services and products to clients.

Qualifications

• Proficiency in client relationship management and strong interpersonal communication skills
• Familiarity with the financial industry, including equity, fixed income, commodities, ESG data, or macroeconomics
• Ability to analyze financial data and provide insights and solutions to clients
• Proficiency in account management, client support, and service optimization
• Strong problem-solving, organizational, and time-management skills
• Bachelor's degree in Finance, Business, Economics, or related fields
• Prior experience in account management or a client-facing role is a plus
• Fluency in Mandarin is a strong advantage