Senior Associate of Operations

Setpoint Capital is looking for a Senior Associate to join the Operations team. Reporting to the Head of Operations, this is a senior role with significant ownership across the deal lifecycle. The ideal candidate thrives in a fast-moving environment, and takes pride in building the processes that let a high-performing team scale

• Lead pre-close operational diligence for new facilities, including KYC/OFAC, insurance, custody and servicing structure setup, data tape configuration, and cash controls
• Manage post-close operations across the portfolio, including custody oversight, daily funding request review and approvals, and facility monitoring
• Determine the timing and sizing of leverage draws and paydowns across facilities; prepare borrowing bases and manage lender submissions in coordination with Debt Capital Markets
• Run lien search and BPO refresh processes across the portfolio
• Support enforcement actions and special situations, including servicer transitions and collateral control measures
• Partner cross-functionally with Investments, Legal, Finance, and Debt Capital Markets on deal execution, renewals, amendments, and lender reporting requirements
• Ensure portfolio and collateral data is accurately captured in internal systems, partnering with the analytics team to maintain reporting integrity
• Coordinate technology onboarding for new facilities and contribute to process and product improvements with the Setpoint Technology team
• Leverage AI tools to automate and improve operational workflows, reduce risk, and enhance team efficiency
• Identify operational risks and inefficiencies; drive improvements that support scalability as the portfolio grows

A great communicator:
You possess clear written and verbal communication skills, pay close attention to detail, and build strong relationships across teams and with external counter parties

A doer:
You have a strong bias towards action and a “get it done” mentality

A problem-solver:
You get to expert status quickly in new areas, understand what matters most, and drive issues to resolution

A systems thinker:
You can map complex workflows end-to‑to‑end, identify where things break, and build processes that hold up at scale

A process driver:
You can pick up complex systems — legal structures, leverage facilities, custody workflows — and design repeatable, scalable solutions

A multi-tasker:
You can manage multiple deals and operational workflows simultaneously and execute them reliably under tight deadlines

Experience in a high-growth environment strongly preferred

High judgment and ability to operate with limited oversight in ambiguous or time-sensitive situations

Familiarity with credit facility mechanics: borrowing bases, advance rates, eligibility criteria, concentration limits, and leverage partner reporting

Strong Excel skills; comfort with data and reporting tools (SQL or BI tools a plus)

4–6 years of experience in operations, structured finance, credit, or asset management; experience in real estate finance or specialty lending strongly preferred

Ability to independently manage multiple complex workflows under tight deadlines

Clear, concise communicator; comfortable engaging across functions and with external counter parties (borrowers, lenders, custodians, servicers)