Business Banking & Consumer Support Specialist II

Position Responsibilities

• Perform various functions in repossession and remarketing operations.
• Perform data‑entry of various types of information, including from multiple sources such as invoices; receive and verify accuracy of documents.
• Create payment coupons and G/L tickets from auction proceeds or insurance payments.
• Assign matter numbers to cases in preparation for billing/payment.
• Approve payments.
• Contact outside vendors (e.g., repo agents, auctions) to gather and/or provide information on accounts.
• Prepare, send and track checks to clients and vendors.
• Monitor and submit requests to change the status of accounts.
• Prepare ticket work to allocate funds received, ensuring payment of expenses.
• Adhere to applicable compliance and operational risk controls in accordance with company or regulatory standards and policies.
• Promote an environment that supports belonging and reflects the M&T Bank brand.
• Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
• Complete other related duties as assigned.

• A combined two years of higher education and/or work experience, with a minimum of one year of relevant work experience.
• Strong verbal and written communication skills.
• Detail oriented.
• Proficient PC skills, including word processing, spreadsheet, and email software.

• Bachelor’s degree.
• Repo/remarketing knowledge base.
• Knowledge of M&T Bank systems.

Location:

Getzville, New York, United States of America.

Pay range: $18.68 - $31.14 hourly (USD).

M&T Bank is committed to fair, competitive, and market‑informed pay for our employees.

M&T Bank is unwavering when it comes to providing equal employment opportunities to all employees and applicants without regard to race, color, national origin, religion, ethnicity, sex, gender identity, age, disability, citizenship, pregnancy, veteran status, military status, marital status, sexual orientation, genetic information or any other characteristic protected under applicable federal, state or local laws. M&T Bank Corporation has policies and procedures in place to promote a drug‑free workplace.