Associate Clearing Payments Investigator

New York, United States | Posted on 05/24/2026

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Job Title: Associate – Clearing Investigation Specialist

Department/Team:
Operation Management Department

Reports to: Director – Investigation Officer

Summary: This position is full time position. This position is responsible for payment investigation and compensation processing and approval.

Responsibilities:

1. Investigation and compensation for payments:

▪ Process investigation and compensation cases in related systems.

▪ Process payment inquires using clearing/investigation systems and other communication tools if needed.

▪ Prepare payment vouchers, instructions after investigation.

▪ Monitor transactions and activities throughout the day.

▪ Monitor and resolve outstanding cases.

2. Business monitoring and reporting:

▪ Reconcile outstanding suspense and other accounts.

▪ Analyze, monitor and report the investigation business

3. Perform other related duties and assignments as required.

Education and Experience Requirements:

▪ BA or BS in Finance or related field. or

▪ At least two years’ experience on Fund Transfer or Payment Investigation.

Skills and Knowledge:

▪ Knowledgeable in international payments, SWIFT, Fedwire, CHIPS, US Dollar clearing and settlement.

▪ Language – Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition and grammar. Chinese is preferred to facilitate communication with ICBC Head Office and other ICBC branches and subsidiaries.

▪ Computer – Must be proficient in computer and Office software.

▪ Be able to use mathematics to solve problems.

▪ Be an active listener giving full attention to what other people are saying, taking time to understand by asking questions.

▪ Be able to analyze info and evaluate results choosing the best solution to solve problems.