Commercial & Wholesale Operations Analyst

It Starts Here:

Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible. This is more than a strategic shift. It’s a chance for driven professionals to grow, learn, and make a real difference.

If you are interested in exploring the possibilities We Want to Talk to You!

The primary function of the Analyst
- Commercial & Wholesale Operations is servicing and maintenance of commercial banking transactions and clients. The incumbent handles analytical components (i.e. interpreting credit agreements) related to various loan/fee accruals, calculations as well as ongoing/ad-hoc reconciliation and remediation, for commercial loans, which include new loans, modifications and extensions.

• Processes transactions involving booking and servicing commercial loans and letters of credit.
• Researches and responds to incoming commercial loan requests received from business areas supported by the department.
• Researches payment history, loan balances, and associated documentation including loan notes, forbearance agreements, and modifications.
• Performs dollar transactions, collateral setup and maintenance, GL balancing, and quality review.
• Creates and analyzes error reports, researching the payments log, and incoming wire transfer payments.
• Ensures proper documentation is filed appropriately and is available for internal and external audits.
• Identifies and resolves problems within established guidelines.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Bachelor’s Degree: in related field or equivalent demonstrated through a combination of work experience, training, military service, or education
  - Required

• 3+ years of hands‑on experience in a loan servicing environment.
• Ability to read and understand loan documents.
• Excellent communication, good organizational skills, and attention to details.
• Solid knowledge/skills of Microsoft Office Suite and various bank systems.
• Ability to adapt quickly and be a team player.
• Working knowledge in Commercial Banking.
• Ability to meet deadlines.
• Strong knowledge of Commercial Loan products and markets.
• Demonstrated knowledge of other banking products and the ability to apply that information to this role.
• Knowledge of overall lending policies and procedures, credit analysis, underwriting, structuring, etc.
• Excellent organizational, management, communication and customer service skills.
• Solid judgment within broadly defined policies and practices.
• Strong computer skills including Microsoft Office.

• No Certifications listed for this job.

• Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.

This is a hybrid (2 days/week in office) position in our mid‑town NYC office.

Applicants must be legally authorized to work in the United States on a full‑time basis without requiring employer sponsorship to commence employment.

The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non‑exempt), the annual range is based on a 40‑hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location.

Minimum:

$52,500.00 USD

Maximum:

$90,000.00 USD

Your contribution matters and it’s recognized. You can expect a fair and competitive rewards package that reflects the impact you create and the value you deliver. We know rewards go beyond numbers. Offering more than just a…