Business Operations and Financial Planning Manager

• Lead financial, operational, regulatory, and administrative activities within a fast-paced gaming environment
• Partner with the Vice President of Operations and cross-functional teams to support business performance and growth
• Manage daily business operations, financial activities, compliance, billing, vendors, reporting, and staff
• Support annual budgeting, forecasting, financial planning, and operational planning
• Review P&L statements, revenue, expenses, staffing costs, forecasts, and budget variances
• Identify financial risks, trends, and opportunities and recommend corrective actions
• Develop financial and operational reports, dashboards, KPIs, and performance metrics for leadership
• Monitor spending and performance against budgets and forecasts
• Oversee regulatory reporting and compliance documentation in a highly regulated gaming environment
• Maintain accurate records, reporting controls, and audit documentation
• Partner with Compliance, Legal, Finance, and Operations on regulatory matters, audits, and internal controls
• Supervise staff through training, coaching, performance management, workload allocation, and development
• Establish goals, priorities, and expectations while supporting employee growth and succession planning
• Oversee billing operations for accuracy, timeliness, compliance, and contractual requirements
• Manage vendor relationships, contracts, service expectations, expenditures, and performance
• Support contract reviews, negotiations, vendor selection, and cost-saving initiatives
• Identify opportunities to improve efficiency, reduce costs, strengthen controls, and improve service
• Perform other duties as assigned

• Bachelor’s degree in Business Administration, Finance, Accounting, Management, Operations, or a related field required
• MBA, CPA, CMA, or relevant professional certification preferred
• 8–12 years of progressive experience in business operations, financial analysis, budgeting, forecasting, accounting support, compliance, or operational management
• Strong experience with P&L analysis, budgeting, forecasting, revenue performance, expense management, financial reporting, and variance analysis
• Experience supporting executive leadership with financial planning, operational analysis, reporting, and business decision-making
• Experience preparing, reviewing, or maintaining regulatory reports and compliance documentation, preferably within gaming or another highly regulated environment
• Previous supervisory/people leadership experience required, including coaching, performance management, workload prioritization, and employee development
• Experience overseeing billing operations, financial controls, or related operational processes
• Strong business and financial acumen with ability to independently evaluate issues, manage competing priorities, and make sound operational decisions
• Demonstrated success identifying and implementing process improvements, cost efficiencies, and operational solutions
• Ability to thrive in a fast-paced, high-activity environment with multiple priorities, changing business needs, and aggressive deadlines
• Excellent written, verbal, presentation, and interpersonal communication skills
• Advanced proficiency with Microsoft Excel, Word, PowerPoint, and Outlook
• Advanced Excel skills, including financial analysis, forecasting models, pivot tables, dashboards, and reporting
• Experience with ERP systems, budgeting/forecasting tools, financial reporting applications, and business intelligence platforms
• Strong analytical skills with ability to interpret complex financial and operational data and translate findings into actionable recommendations
• Ability to exercise independent judgment over operational, financial, compliance, and personnel matters
• Ability to establish priorities and allocate resources to achieve departmental objectives

Demonstrates strong financial acumen and operational management skills, with expertise in P&L analysis, budgeting, forecasting, and compliance within a highly regulated gaming environment. Proven ability to lead teams, manage vendor relationships, and implement process improvements to enhance business performance.

• P&L Analysis
• Budgeting
• Financial Reporting
• Regulatory Compliance
• People Leadership

• Financial Analysis
• Forecasting
• Variance Analysis
• Operational Planning
• Performance Metrics

• Interpersonal Communication
• Coaching
• Performance Management
• Problem Solving
• Decision Making

• MBA
• CPA
• CMA

• Gaming
• Regulatory Reporting
• Compliance Documentation
• Vendor Management
• Cost Efficiency

• Microsoft Excel
• ERP Systems
• Financial Reporting Applications
• Budgeting Tools
• Business Intelligence Platforms