Wealth Client Service

Active SIE, Series 66, and Series 7 licenses required

The Client Service Specialist will support investor operations by assisting with subscription and redemption processes for alternative investment vehicles while serving as a primary point of contact for investors and internal stakeholders. This position combines client service, operational execution, and compliance support to ensure a seamless investor experience.

Key Responsibilities

• Review investor documentation and assist with completing required account and onboarding forms.
• Coordinate with internal teams to evaluate investor eligibility and onboarding requirements.
• Assist with reviewing organizational and legal documentation to confirm investment eligibility.
• Monitor and maintain required compliance and regulatory documentation.
• Partner with finance and operations teams to facilitate timely and accurate transaction processing.
• Collaborate with technology teams to enhance investor-facing systems and operational workflows.
• Prepare and distribute account statements, customized correspondence, and reporting to investors and authorized third parties.
• Respond to investor inquiries while providing a high level of client service and support.

Desired Background

• Bachelor's degree required.
• Active FINRA licenses preferred (or ability to obtain within a specified timeframe).
• 3-5 years of experience in client service, financial operations, investor services, or a similar role within financial services.
• Strong client-service mindset with exceptional organizational and project management skills.
• Advanced proficiency in Microsoft Excel and experience managing operational data.
• Excellent written and verbal communication skills with the ability to explain complex concepts clearly.
• Strong analytical, critical thinking, and problem-solving abilities.
• Demonstrated professionalism and discretion when handling confidential information.
• Exposure to alternative investments, private funds, or other sophisticated financial products is a plus.
• Interest in financial markets, investment operations, and building strong client relationships.