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Branch Leader: Universal Banker & Customer Experience
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-08-22
Listing for:
Citi
Full Time
position Listed on 2026-08-22
Job specializations:
-
Finance & Banking
Banking & Finance
Job Description & How to Apply Below
Citi in New York is seeking a Head Universal Banker to lead the branch team, deliver exceptional service, and drive sales and client engagement. You will coach Universal Bankers and Tellers, mentor staff, and champion risk controls while ensuring a seamless client experience across digital and in-branch channels.
The role requires strong sales abilities, people leadership, and a customer-first approach, with emphasis on fostering teamwork and leveraging digital tools to deepen client
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