Alternative Investments Perpetual Funds Platform Specialist

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Serve as primary Global Product & Strategy liaison with Operations, Client Services, Systems and Project Management for products and processes that cross multiple lines of business (CFA) and market segments. Coordinate and communicate requests from within Product Management back to business units and vice versa. Maintain thorough knowledge of systems and operations processes for products supported. Day-to-day responsibilities include maintaining subject matter expertise for platform functionality (including technical), product rules, regulations, guidelines and service agreements;

resolve chronic service delivery or product support issues identified by client service/support organizations; act as key product representative in projects related to platform conversions/upgrades, platform or operations consolidations; act as Facilitator and/or key product representative for "best practices" and operations efficiency discussions; communicate project status to key business partners; create and communicate credit risk policies and procedures as well as implementation standards and procedures;

perform product volume and trend analysis and forecasting; perform analysis on unit cost and impact to product profitability and review pricing across market segments. Will provide guidance and manage and facilitate high level strategic initiatives.

Acts as a product representative and is responsible for negotiating operational fund onboarding requirements with fund managers and transfer agents.

Has extensive, in-depth knowledge of product functions and can operate independently in handling transactions. Strong client relationship skills used to control and coordinate all aspects of a transaction, from onboarding to the ongoing client/advisor experience. Typically three plus years experience in a similar role.

• Partners with private equity/hedge fund origination team and operations team to onboard new funds to the Alternative Investments Platform
• Responds to inquiries on existing funds from financial advisors and sales team
• Maintains relationships with fund managers/administrators and develop financial advisor communications
• Acts as liaison for operational issues between Alternative Investments and fund managers/administrators including review of AML documents

• 2+ years of general financial services experience
• Strong communication skills, ability to collaborate across business groups
• Ability to multi-task and simultaneously manage daily responsibilities and projects
• Self-starter and creative thinker
• History of process improvement
• Excel, Word and PowerPoint skills

• Bachelor’s…