Assistant Branch Manager

Assistant Branch Manager

Jeff Bank has achieved incredible growth and success since its inception in 1913, and it could not have happened without the energy, desire and talent of our employees. We embrace diversity and recognize the importance of creating a team that is committed to the success of our customers, the communities we serve, the Bank and each other. Our commitment presents many possibilities for career development.

Bring your professional image and your passion for providing exceptional service to a dynamic team dedicated to helping create successful businesses, opportunities, financial health and strong, vibrant communities. We offer a broad range of exciting employment opportunities, with competitive compensation and comprehensive benefits that include:
Health & Welfare Benefits, Paid Time Off, Retirement Savings, Employer Paid Life & Disability Insurance, Flexible Spending Accounts, Tuition Assistance Program, Employee Banking & Loan Discounts, Employee Assistance Program, Continuous Training and Development Opportunities.

Assistant Branch Manager

General Responsibilities The incumbent is responsible for providing superior banking services to customers in a professional, efficient manner, maintaining high levels of customer satisfaction and service quality in a complex retail environment not traditionally nor primarily associated with the sale of banking services. Through in-depth product knowledge, provides customers with a clear understanding of the technical aspects and benefits of Jeff Bank consumer products and services.

Aggressively sells and facilitates the cross sale of all Jeff Bank products and services. Works independently and proactively to increase business activity and expand Jeff Bank customer base through successful selling and prospecting techniques, contributing to the achievement of overall office growth goals. Asset size of location $25,000,000. & up.

• Demonstrates core values and guiding principles as outlined in the Bank's Mission, Vision and Value Statements of which the following are illustrative:
• Gives exceptional customer service to both internal and external customers by providing prompt, polite and effective communication.
• Participates as a member of the team.
• Positively and proactively contributes to the Bank's Strategic Plan.
• Demonstrates support of Management.
• Ensures that all activities and work functions adhere to compliance requirements as are defined in company policies and procedures as well as state/federal laws and regulations.
• Expand the customer base through a technical knowledge of retail services, products, and the use of effective selling techniques. Cross-sell all products and services, deposit and loan products to achieve desired growth and profitability.
• Promote electronic banking products and services in order to increase transaction volume of ATM.
• Achieve assigned product sales and service quality goals, contributing to the achievement of goals for overall office growth.
• Provide excellent customer service, following up on resolving inquiries in a timely and complete manner, to ensure customer satisfaction and retention.
• Develop and maintain an in-depth product knowledge of all consumer products and services as a basis for effective selling. Refer customer product inquiries to the appropriate specialists and departments as needed.
• Process all financial transactions in a timely, accurate manner. Provide customer deposit services such as opening accounts, approving checks for cashing and answering questions concerning accounts, loans, statements, etc., making referrals as necessary. Process teller transactions, such as the acceptance of payments and deposits.
• Provides consumer loan services to customers of the Credit Services as follows:
• Obtains reviews and analyzes applications and financial information.
• Approves loans based on credit policy limits.
• May assist in the training and supervision of staff. Can act in the capacity of branch manager.
• Cooperates with, participates in and supports the adherence to all internal policies, procedures and practices in support of risk management and overall safety and soundness and the bank's…