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Mortgage Servicing Specialist —Member Experience; Hybrid
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-08-28
Listing for:
UNFCU
Full Time
position Listed on 2026-08-28
Job specializations:
-
Finance & Banking
Banking Operations, Loan Servicing
Job Description & How to Apply Below
Location: New York
UNFCU in New York seeks a Loan Servicing Specialist I - Member Experience to manage member inquiries and concerns related to loan servicing from start to resolution. You will deliver timely, accurate responses while escalating complex issues as needed.
The role emphasizes compliance with BSA/AML, RESPA, and CFPB guidelines in a hybrid work environment. Responsibilities include handling calls and emails about mortgage servicing, processing payments, coordinating with vendors, and maintaining
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