Legal Billing Manager

DUTIES AND RESPONSIBILITIES Billing Operations

• Oversee end to end billing processes for the firm, including pre bills, edits, final invoices, write ups, write downs, and adjustments
• Manage high volume, complex billing structures including hourly, alternative fee arrangements, caps, blended rates, retainers, and fixed fee matters
• Ensure compliance with client billing guidelines, outside counsel guidelines, and e billing requirements
• Serve as subject matter expert for billing policies, procedures, and best practices

• Act as the primary billing systems expert for Finance Core, Coyote, and Tabs, including setup, maintenance, troubleshooting, and optimization
• Partner with IT and finance leadership on system upgrades, integrations, testing, and process improvements
• Develop reports and dashboards to support billing performance, realization, and revenue analysis
• Ensure data integrity across billing, timekeeping, and financial systems

• Work directly with partners and senior attorneys to resolve billing issues, address client inquiries, and support matter level billing strategies
• Provide guidance and recommendations on billing efficiency, rate management, and client specific requirements
• Support client audits, billing reviews, and information requests

• Lead, mentor, and manage billing staff, ensuring appropriate training, coverage, and performance management
• Establish and enforce billing schedules, deadlines, and quality control standards
• Develop and maintain written billing procedures and training materials

• Monitor billing accuracy, realization rates, aged accounts, and unbilled time in partnership with finance and collections teams
• Identify trends, risks, and process gaps, and propose solutions to improve efficiency and cash flow
• Support month end and year end close activities related to billing and revenue