Banking Relationship Manager, Americas

Credit Benchmark is the leading provider of independent consensus credit risk intelligence. We aggregate and anonymize internal credit risk assessments from many of the world’s leading financial institutions to produce unique, forward-looking measures of credit risk across corporate, financial, sovereign and fund entities globally.

Our contributor network sits at the heart of Credit Benchmark. Participating financial institutions contribute anonymized credit risk estimates, which we aggregate to create independent consensus credit risk data and analytics used by financial institutions around the world.

Credit Benchmark is seeking a Banking Relationship Manager to work closely with our Head of Banking Americas and broader commercial team to help manage and deepen our relationships with contributing banks across the U.S. and Canada.

The role combines relationship management, strategic and commercial thinking, credit risk knowledge and disciplined execution. You will develop a deep understanding of each institution – how it is organized, how its credit and risk functions operate, who the key stakeholders are, what matters to them and where Credit Benchmark can add further value.

You will take ownership of much of the day-to-day coordination, preparation and follow-through across these relationships, enabling senior commercial colleagues to focus on high-value strategic engagement.

Our contributing banks also represent an important commercial opportunity. You will help identify new users, use cases and cross-sell opportunities within these institutions and work with the broader commercial team to pursue them.

Based in our New York City office, you will be part of a close-knit local team while working regularly with colleagues across Credit Benchmark globally. This is a highly visible role in a lean, entrepreneurial environment, and we are looking for someone who is comfortable operating with significant autonomy.

With that autonomy comes the opportunity to make an immediate and visible impact. Your ideas will be heard, your contribution will be visible, and from day one you will have the opportunity to improve how we manage and develop some of Credit Benchmark’s most important strategic relationships.

Manage and Develop Contributor Relationships

• Work closely with the Head of Banking Americas to help manage our contributing-bank relationships
• Build relationships with relevant stakeholders across contributing institutions
• Develop a strong understanding of each bank’s organizational structure, priorities, credit risk workflows and relationship with Credit Benchmark
• Participate actively in contributor meetings and increasingly lead appropriate interactions independently
• Lead or support product demonstrations, training sessions and other contributor engagements
• Prioritise and engage in face-to-face meetings with key stakeholders, with some travel within the region to be expected

Own the Execution

• Coordinate contributor meetings and ongoing engagement, including agendas, presentations and briefing materials
• Ensure Credit Benchmark participants are well prepared for important interactions
• Attend meetings, capture decisions and actions, and own the follow-through
• Track initiatives, requests and commitments across the contributor portfolio and proactively drive them forward
• Maintain high-quality relationship records in Salesforce, including contacts, interactions, opportunities and key institutional knowledge
• Keep the workflow tight – ensure important actions and opportunities do not fall through the cracks

Think Strategically & Commercially

• Understand how large banks are structured, how they operate and how decisions get made
• Map relevant stakeholders across credit risk, counter party risk, lending, markets, treasury, data, technology and other functions
• Look beyond individual contacts to understand and develop the broader institutional relationship
• Identify organizational, leadership or strategic changes that could affect the relationship or create new opportunities
• Identify new users, use cases and potential cross-sell opportunities for Credit Benchmark’s products and capabilities
• Work with the…