Transaction Banking, Client Relationship Management, Vice President Vice President

Transaction Banking, Client Relationship Management, Vice President

Location:

New York, NY, United States

Goldman Sachs Transaction Banking (TxB) is a modern and digital-first transaction banking solution to serve our clients. The business combines the strength, heritage, and expertise of a 150-year-old firm with the agility and entrepreneurial spirit of a tech start‑up. Our goal is to provide a best‑in‑class digital product that helps clients to succeed by giving them a holistic view of their business.

Through the use of modern technology built on the cloud, TxB is the alternative to legacy platforms. We’re a team of diverse experts helping our clients to build the future of their Treasury.

We are seeking a Vice President to join our Client Relationship Management (CRM) team within Transaction Banking. Client Relationship Managers serve as the primary point of contact for our strategic corporate relationships, with responsibility for shaping and executing the front‑to‑back client experience. In this role, the Vice President will deliver a best‑in‑class client experience across payments, receivables, liquidity, and foreign exchange solutions.

By collaborating with cross‑functional stakeholders across Coverage, Product, Operations, Risk, and Legal, the role focuses on delivering against client objectives, supporting growth opportunities, and reducing cost‑to‑service.

• Deliver measurable impact to client relationships and demonstrate strong ownership, follow‑through, and discipline to operate credibly with senior treasury and cash management stakeholders.
• Serve as the internal champion for your clients, advocating for client needs to prioritize product enhancements, strategic projects, and process improvement activities.
• Coordinate across internal stakeholders (Coverage, Product, Operations, Risk, Compliance, and Legal) to resolve complex queries and execute client initiatives.
• Develop analysis with transaction volumes, balances, operating performance, product utilization, and client sentiment to identify team and business streamlining opportunities.
• Analyze, prepare, and deliver client reviews, internal reporting, and other executive‑level presentations as a SME on the front‑to‑back factors impacting your clients.
• Monitor and analyze KPIs and operational business metrics to identify risks, trends, and improvement opportunities.

• Bachelor’s Degree with 6+ years of experience in finance, client coverage, and/or relationship management.
• Strong knowledge of corporate banking and treasury products and client workflows (ACH, Wire, RTP, FX, liquidity, and connectivity channels).
• Demonstrated ability to apply analytics and data‑driven insights to client discussions and internal stakeholder reporting.
• Advanced proficiency in Excel (modeling, pivots, analysis) and PowerPoint (executive storytelling).
• Experience operating in fast‑paced, high‑accountability environments.
• High attention to detail, judgment, and execution discipline with a focus on risk management.
• Strong written and verbal communication skills.

• Experience with KYC, Onboarding, Implementations for Corporate Banking or other finance related industries.
• Experience building and/or developing dashboards, reporting, and workflow tools.
• Comfort working in highly matrixed, cross‑functional teams as an independent and team contributor.
• Certified Treasury Professional (CTP) designation.

The expected base salary for this New York, New York, United States‑based position is $100,000‑$235,000. In addition, you may be eligible for a discretionary bonus if you are an active employee as of fiscal year‑end.

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