Relationship Manager Financial Institutions

Relationship Manager – Financial Institutions

Business Development |

Reports to:

Head, Financial Institutions, UBA America

The Financial Institutions Relationship Manager is responsible for developing and managing relationships with bank and non-bank financial institution clients. The role focuses on driving revenue growth through effective client relationship engagement and product sales, ensuring regulatory compliance through Know Your Customer (KYC) processes, and managing credit risk through financial analysis and credit underwriting. The Relationship Manager serves as the primary point of contact for clients and collaborates with internal stakeholders to deliver banking solutions while maintaining strong risk management practices.

Manage and grow a portfolio of Financial Institution (FI) clients, primarily banks from the correspondent banking perspective, and other regulated financial entities.

Develop and maintain client relationships to deepen wallet share and increase revenue generation.

Serve as the primary contact for clients on banking products and services, including transaction banking, trade finance, and credit products.

Understand clients’ strategic objectives, funding requirements, and transaction banking needs.

Conduct regular client visits (virtual and on-site), business reviews, and market intelligence gathering.

Identify and originate new business opportunities across lending, cash management, trade finance, and treasury products, including foreign exchange and fixed deposits.

Prepare client pitches, proposals, and presentations to support business development efforts.

Cross-sell banking products and solutions to existing and prospective FI clients.

Achieve annual sales, revenue, and profitability targets.

Monitor market developments and competitive trends to identify growth opportunities.

Conduct detailed financial analysis of financial institution clients, including review of balance sheets, income statements, liquidity profiles, capital adequacy, and asset quality.

Prepare credit applications, annual reviews, and credit memoranda.

Assess counter party risk and recommend appropriate credit facilities and limits.

Present credit recommendations to risk and credit committees.

Monitor portfolio performance and identify early warning signs of credit deterioration.

Ensure compliance with internal credit policies and regulatory requirements.

Coordinate end-to-end KYC onboarding and periodic review processes for FI clients.

Collect, analyze, and validate customer documentation to meet AML, sanctions, and regulatory requirements.

Partner with Compliance, Legal, and Operations teams to ensure timely completion of KYC requirements.

Identify and elevate potential compliance concerns and suspicious activities.

Maintain accurate client records and ensure adherence to regulatory standards and internal policies.

Support audit and regulatory examination requests.

Monitor client profitability, risk ratings, and utilization of banking products.

Ensure timely completion of annual credit reviews and KYC renewals.

Prepare portfolio reports and management updates.

New business and sales generation.

Client retention and satisfaction.

Credit portfolio quality and risk management.

Timely completion of KYC reviews and renewals.

Compliance with regulatory and internal policy requirements.

Achievement of annual business targets.

Bachelor’s degree in Finance, Accounting, Economics, Business Administration, or a related field.

Master’s degree or MBA preferred.

5–10+ years of experience in Financial Institutions Origination and Client Coverage…