Associate, KYC Operations Analyst

The KYC Operations Analyst (BSA/AML) supports the execution of Know Your Customer (KYC) and Customer Due Diligence (CDD) activities across settlement services, card programs, and retail banking. This associate-level role provides hands-on experience in KYC operations, focusing on customer onboarding, due diligence reviews, documentation quality, and risk identification in support of the Bank’s BSA/AML compliance framework.

The ideal candidate brings strong analytical skills, attention to detail, and a desire to develop expertise in KYC, AML, and financial crime risk management within a regulated banking environment.

• Assist in the review of KYC onboarding packages for settlement services, card, and retail banking customers, ensuring completeness, accuracy, and compliance with internal standards and regulatory requirements.
• Perform initial and ongoing due diligence reviews, including Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD) for higher-risk customers, as required.
• Analyze customer information, ownership structures, and supporting documentation to identify potential risk indicators.
• Document findings clearly and consistently, ensuring alignment with KYC procedures, regulatory expectations, and audit standards.
• Maintain high-quality KYC files and supporting documentation to support regulatory exams and internal reviews.

• Conduct watchlist, sanctions, and adverse media screening in accordance with established procedures.
• Identify and document potential AML risk factors, typologies, and red flags, escalating issues as appropriate.
• Support program changes for existing customers across assigned business lines.
• Assist with data validation and remediation efforts as needed.

• Follow established KYC procedures and contribute feedback to support continuous improvement of workflows and controls.
• Assist with quality control activities to ensure KYC reviews meet internal standards and regulatory expectations.
• Escalate identified risks, data gaps, or documentation deficiencies to senior analysts or management with clear summaries and recommendations.
• Support process improvement initiatives by identifying inefficiencies and suggesting practical enhancements to improve accuracy and timeliness.

• Work collaboratively with internal stakeholders, including AML, fraud, operations, and business partners, to resolve KYC-related inquiries and obtain required documentation.
• Actively participate in training and development activities to build knowledge of KYC, BSA/AML regulations, and bank products.
• Contribute to team discussions by asking thoughtful questions and sharing observations to support team learning and consistency.

• Effectively prioritize daily work and manage multiple reviews simultaneously to meet established service-level expectations.
• Maintain organized work papers and tracking to support transparency and accountability.

• Bachelor’s degree in business, finance, law, or related field is required.
• 0–2 years of experience in compliance, risk management, or related fields; internships in financial services or fintech are a plus.
• Basic understanding of compliance and risk management principles, with a desire to learn.
• Strong organizational and analytical skills, with excellent attention to detail.
• Effective written and verbal communication skills.
• Ability to manage time effectively, be self-sufficient, and prioritize multiple tasks in a dynamic environment.
• Proficiency in Microsoft Office Suite.

Community Federal Savings Bank (CFSB) is a federally chartered bank founded in 2001 and headquartered in New York City. CFSB has focused on providing superior service and added value to clients through as solid understanding of relationship banking. We offer a full range of services including loans, bill payments, card services, internet banking, and merchant processing.

We are an equal opportunity employer and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, military and/or veteran status, or any other Federal or State legally-protected classes.