Capital Partners Onboarding​/Asset Transfer Specialist

Position: Capital Partners Onboarding / Asset Transfer Specialist
Location: New York

At BBH, Partnership is more than a form of ownership—it’s our approach to business and relationships. We know that supporting your professional and personal goals is the best way to help our clients and advance our business. We take that responsibility seriously. With a 200-year legacy and a shared passion for what’s next, this is the right place to build a fulfilling career.

Brown Brothers Harriman is currently recruiting a Capital Partners Onboarding / Asset Transfer Specialist to join our Capital Partners Ops&Admin Team. In this role you will be responsible for supporting Multi-Family Office and Institutional Clients, primarily handling new account onboarding and asset transfers for new and existing accounts. S/he will ensure that all tasks are done timely and accurately and maintain a high standard of excellence.

This position interacts with internal key stakeholders across the firm and works closely with the Front Office, AML, Risk, Service Delivery, and Capital Partner Support Teams. This person will drive continuous workflow enhancements to increase efficiencies and address control gaps.

Some of your key responsibilities include:

Security Transfers Collaborate with onboarding manager to review client statements and perform asset reviews including serviceability.

Coordinate and inquire with Investor Services Operations teams including FO&C, SMF, Trade Settlements, Trade Management, Central Pricing, and others to determine serviceability and facilitate incoming and outgoing transfers.

Work with Front Office teams and Risk to determine appropriateness of account types based on assets being transferred.

Assist front office with the receipt of complex assets.

Troubleshoot, research, and resolve break items.

Gain an understanding of each type of security movement (mutual funds, alternative assets, private assets, DRS/DWAC, restricted securities, physical certificates, etc.).Ensure cost basis is received from delivering custodian and further updated by Portfolio Accounting in a timely manner.

Perform reconciliation of asset transfers to ensure accuracy and completeness of what was expected and what was received.

Generate confirmation letters to end clients for completion of transfers.

Maintain a contact list for outside custodians.

Maintain up to date process & procedures for asset onboarding related tasks and account closings.

Account Onboarding / Opening / Maintenance Primarily responsible for handling the opening of complex accounts and relationships.

Liaise with the Front Office once new business has been won to begin the onboarding process and gain a clear understanding of the type of account and the required documentation.

Act as subject matter expert on all things related to Onboarding.

Analyze accounts to ensure proper documentation is obtained from the clients and review executed documentation from Docu Sign.

Thorough understanding of AML/KYC procedures and requirements.

Responsible for processing maintenance requests and populating additional documentation for existing clients and understanding integration of workflows within multiple systems.

Review exception reports and send occasional client maintenance changes.

Client Service / Relationship Management Develop strong working relationships with the Front Office Relationship Teams and other CP support groups.

Act as the primary point of escalation for all issues.

Address client inquiries in a timely manner.

Use sound judgment to resolve problems.

Escalate urgent and dire issues to management when deemed necessary.

Develop relationships with BBH Trade Settlements, ACATS, Mutual Funds Services, Vault, Reconciliation & Analysis, Private Banking Service, and Outside Custodians to gain expertise and understand roles and responsibilities.

Develop…