Title Business Analyst - Digital Assets

Overview

Connecting clients to markets - and talent to opportunity.

With 5,400+ employees and over 80,000 institutional, commercial, and payments clients, we operate from more than 80 offices spread across six continents. As a Fortune 100, Nasdaq-listed provider, we connect clients to the global markets - focusing on innovation, human connection, and providing world-class products and services to all types of investors.

Whether you want to forge a career connecting our retail clients to potential trading opportunities, or ingrain yourself in the world of institutional investing, StoneX Group is made up of four business segments that offer endless potential for progression and growth.

Institutional: Immerse yourself in the best-in-class institutional-grade technology, working alongside industry experts and gaining exposure to various asset classes, such as equities, options, fixed income securities, and advanced trading, research, and management technology.

Position Summary

We are seeking a highly motivated Analyst to join our Digital Asset team and support the onboarding and lifecycle management of institutional clients. This role will serve as a key liaison between Sales, Compliance, Operations, Risk, Legal, and external clients to ensure timely and efficient onboarding of new relationships across digital asset trading, custody, financing, and related products.

The ideal candidate is detail-oriented, process-driven, and comfortable operating in a fast-paced environment that combines the rigor of traditional financial markets with the rapidly evolving digital asset ecosystem. Experience supporting futures, derivatives, or prime brokerage onboarding is preferred but not required.

Key Responsibilities

Client Onboarding & Relationship Management

• Coordinate end-to-end onboarding for institutional clients including hedge funds, asset managers, proprietary trading firms, corporates, family offices, and other financial institutions.
• Manage client onboarding workflows from initial engagement through account activation and trading readiness.
• Act as the primary point of contact for onboarding-related inquiries and documentation requests.
• Track onboarding progress and maintain accurate status updates for internal stakeholders.

KYC, AML & Compliance Coordination

• Collect and review client documentation required for KYC, AML, sanctions screening, tax verification, and regulatory requirements.
• Partner with Compliance and Risk teams to facilitate customer due diligence reviews and approvals.
• Assist clients in resolving onboarding deficiencies and documentation gaps.
• Ensure all onboarding records are maintained in accordance with internal policies and regulatory requirements.

Operational & Product Enablement

• Coordinate account setup across trading, custody, settlement, financing, and reporting platforms.
• Work with Operations and Technology teams to support platform access, account configuration, wallet setup, and connectivity requirements.
• Facilitate operational readiness for new products and services.
• Support onboarding of clients across spot, custody, financing, lending, and future product offerings.

Process Management & Reporting

• Maintain onboarding trackers, metrics, and management reporting.
• Monitor onboarding cycle times and identify operational bottlenecks.
• Assist in developing scalable onboarding procedures and documentation.
• Participate in process improvement initiatives focused on automation and client experience enhancement.

Cross-Functional Collaboration

• Partner closely with Sales, Product, Compliance, Risk, Legal, Treasury, Operations, and Technology teams.
• Assist in launches of new products, jurisdictions, and service offerings requiring onboarding support.
• Contribute to special projects related to…